Shift Manager (Robinsons Imus)

• Follows the store and mall admin house rules
• Ensures guest satisfaction and deliver maximum customer service by following the service protocols
• Implements daily opening and/or closing procedures in the dining and dispatching area
• Communicates with guest and receive feedbacks, and handles guest comments and minor complaints
• Basic Dining Management KRA (Scheduling, Training, Payroll and Update of Plantilla)
• Ensures proper filling of reports (Sales Reports, Memos, Delivery ORs, Order Slip etc.) and records documents for Transmittal
• Ensures that proper cashier turnover of cash and sales are deposited to the bank as soon as possible
• Stay on floor during peak times and ensure proper positioning and break time of TMs and cooks
• Performs other duties as required by his superior.

Job Types: Full-time, Permanent

Benefits:

• Employee discount
• Opportunities for promotion
• Paid training
• Staff meals provided

Work Location: In person