Shift Manager - Wendy's

Overview

Join our dynamic team as a Shift Manager at our busy restaurant location! In this energetic leadership role, you will oversee daily operations, ensure exceptional customer service, and motivate your team to deliver top-quality food and hospitality. Your proactive approach will help create a positive environment where both staff and guests feel valued and satisfied. As a Shift Manager, you’ll be the driving force behind smooth service, food safety compliance, and operational excellence.

Duties

• Lead and supervise restaurant team members during your shift, including hiring, training, and mentoring staff to foster a high-performance culture
• Oversee food preparation and cooking processes to ensure quality standards are met consistently
• Manage cash handling and POS (Point of Sale) systems such as Micros POS to facilitate accurate transactions
• Ensure adherence to food safety protocols, proper food handling, and sanitation procedures in compliance with health regulations
• Coordinate customer service efforts to deliver an outstanding dining experience, resolving any issues promptly and professionally
• Monitor restaurant operations, including inventory management, cleanliness, and safety checks to maintain a welcoming environment
• Conduct interviews for potential new hires and participate in team scheduling to optimize staffing levels for peak times

Experience

• Proven supervising or team management experience within the food service or hospitality industry
• Strong background in food preparation, cooking, and food handling techniques
• Familiarity with restaurant management systems such as Micros POS or similar platforms
• Experience in customer service roles such as serving, bartending, or barista work within the food industry
• Knowledge of food safety standards and best practices for maintaining hygiene and quality in a fast-paced environment
• Demonstrated leadership skills with the ability to motivate teams and manage multiple priorities effectively
• Previous restaurant or kitchen experience is highly desirable; hotel or hospitality background is a plus

Join us to lead with energy and enthusiasm! We’re committed to creating a vibrant workplace where your leadership makes a real difference. All roles are paid positions that support your growth in the exciting world of food service management.

Pay: $20.00-$24.00 per hour

Expected hours: No less than 40.0 per week

Benefits:

• Dental care
• Discounted or free food
• Extended health care

Work Location: In person