Shift Supervisor - Carter House

Description Job Description: Shift Supervisor (Carter House) Reports To: Lead Supervisor Hourly, Exempt, At-Will Employee Benefits: Eligible Duties The supervisor creates and maintains a safe, learning environment for employees and students at Telos. They work with the Lead Supervisor to complete administrative duties as well as special assignments. Their duties are listed below, but are not limited to:

• Training mentors and supervisors to be more efficient and to better connect with the students
• Gaining a knowledge of program details, protocols and routines
• Conducting one-on-one trainings with each staff on shift at least once per shift
• Teaching and training mentors to advance
• Supervising mentors and students
• Generating and maintaining emotional safety
• Building relationships and looking for ways to create teamwork
• Completing accurate, timely documentation of staff logs, daily incident reports, communication logs and as needed documentation
• Relaying information about previous shifts to current shifts
• Following up on assigned tasks and documenting on HQ (online company database)
• Reading books from the Telos reading list
• Completing certifications assigned, including but not limited to: first aid, CPR, food handler’s permit, tuberculosis test, restraint training, suicide prevention and infection control, and general / specialty competencies
• Working with the Lead Supervisor for administrative and special assignments
• Attending treatment team on a regular basis and all other required meetings/conferences

Requirements Qualifications:

• Ideal for former athletes, coaches, military personnel, or those comfortable with confrontation and de-escalation
• Requires strong presence, emotional control, and ability to influence behavior in real time
• Exceptional relationship skills
• Timely, dependable, reliable
• Ability to hold appropriate boundaries.
• Ability to receive and carry out instruction.
• Genuine care and concern for others
• Drivers license
• Can pass a BCI
• College education preferred