Shift Supervisor

Company Overview

Youth Emerging Stronger, formerly known as Los Angeles Youth Network, is dedicated to empowering abused, neglected, and homeless adolescents to become self-sufficient. We provide vital services such as street outreach, emergency shelter, transitional living programs, and educational enrichment in a safe and nurturing environment. Our mission is driven by community engagement and a commitment to supporting youth in overcoming trauma and building meaningful futures.

SHIFT SUPERVISOR – SWING SHIFT

Position: Shift Supervisor – Swing Shift
Status: Full-Time
Introductory Period: 90 Days

Benefits: Medical, Dental, Vision, and Life Insurance; Voluntary Benefits; 403(b) Retirement Plan.

Position Summary

The Shift Supervisor provides leadership and supervision to residential staff while ensuring a safe, supportive, and trauma-informed environment for youth. The position oversees shift operations, supports staff and youth during crises, and ensures compliance with YES policies, licensing requirements, and program standards.

Staff Supervision & Leadership

• Supervise, coach, and support residential staff.
• Ensure staff provide consistent supervision, youth engagement, and appropriate behavioral interventions.
• Address staff performance concerns with the Program Manager.
• Assist with staff training and participate in staff meetings and in-service training.
• Promote teamwork, professionalism, and accountability.

Youth Support & Programming

• Support youth in achieving goals identified in treatment plans, safety plans, and Individual Service Plans.
• Facilitate or co-facilitate groups and activities focused on life skills, education, employment, health, and social development.
• Maintain a safe, respectful, and supportive environment.
• Use Trauma-Informed Care and Positive Youth Development practices.

Safety & Crisis Intervention

• Lead and assist with crisis intervention and de-escalation.
• Provide on-call crisis support on a rotating basis.
• Serve as a liaison with DCFS, EMS, law enforcement, PMRT, and other agencies as needed.
• Complete required Special Incident Reports.

Program Operations & Compliance

• Ensure staffing ratios, schedules, apartment checks, facility checks, and daily operations are maintained.
• Ensure the facility remains clean, safe, and properly maintained.
• Ensure staff follow YES policies, licensing requirements, and accreditation standards.
• Coordinate with the Program Manager regarding maintenance, supplies, activities, and other operational needs.

Documentation & Administration

• Ensure shift summaries and required documentation are accurate and completed on time.
• Monitor medication logs, sign-in/out records, temperature logs, break logs, and other required documentation.
• Ensure after-hours intake packets are complete and accurate.

Staffing & Scheduling

• Maintain appropriate staffing coverage for all shifts.
• Arrange coverage for call-outs, vacations, emergencies, and other staffing needs.
• Provide shift coverage when necessary.
• Must be available to work evenings, weekends, holidays, and varied schedules as needed.

Minimum Qualifications

• 1–2 years of supervisory or management experience, preferably working with vulnerable youth.
• Experience with crisis intervention, de-escalation, or Trauma-Informed Care preferred.
• Strong communication, leadership, organization, and problem-solving skills.
• Ability to manage multiple priorities and remain calm in high-stress situations.
• Ability to work independently and as part of a team.
• Must successfully complete all YES employment requirements, including references, background clearance, and required screenings.

Preferred Qualifications

• Bachelor's degree in Social Work, Psychology, Human Services, or a related field.
• Training in Trauma-Informed Care, Crisis Intervention, and/or Positive Youth Development.

License

• Valid California Driver's License and must meet YES vehicle insurance requirements.

Other Duties: Perform other duties as assigned.

Pay: $25.49 - $30.70 per hour

Work Location: In person