SHIFT SUPERVISOR

Qualifications:

• Bachelor's degree in business administration or hospitality management is an advantage
• Proven experience working as a supervisor in the hospitality industry
• Strong management skills
• Strong organizational skills
• Excellent customer service skills

What you'll be doing:

• Check staff working hours and smartly schedule breaks to avoid overtime.
• Overseeing food preparation, presentation and storage to ensure in compliance with food and safety regulations.
• Resolving customer complaints in a professional manner.
• Ensure timely ordering of stocks and supplies, verifying quality and quantity upon receipt.
• Maintain an approachable and friendly facial expression and body language to ensure a welcoming and pleasant demeanor, serving as a role model.
• Ensure a high-quality dining experience through attentive service, prompt resolution of guest concerns and complaints, and maintaining a clean and welcoming environment.
• Ensure cleanliness of the facility and equipment, and organize the storage to ensure product security and optimization.

Job Type: Full-time

Benefits:

• Employee discount
• Health insurance

Schedule:

• Employee Discount
• Holidays
• Birthday Buffet
• Birthday Leave

Job Type: Full-time

Benefits:

• Employee discount
• Health insurance

Work Location: In person