Shift Supervisor

Job Overview

We are seeking a dynamic and energetic Shift Supervisor to lead our retail team through busy operational hours. In this pivotal role, you will oversee daily store activities, ensure exceptional customer service, and maintain smooth store operations. Your leadership will inspire team members to deliver outstanding sales performance while upholding company standards. This position offers an exciting opportunity for motivated individuals passionate about retail management and team development to make a meaningful impact in a fast-paced environment.

Responsibilities

• Supervise daily store operations, including merchandising, inventory management, and sales activities to ensure seamless execution.
• Lead, motivate, and develop team members through effective training, coaching, and performance feedback to foster a high-performing work environment.
• Oversee customer service interactions, ensuring positive experiences and swift resolution of issues to boost customer satisfaction.
• Manage cash handling procedures, POS transactions, and store pricing to maintain accuracy and compliance with company policies.
• Coordinate recruiting efforts by assisting with interviewing candidates and onboarding new staff members.
• Monitor sales targets and implement strategies to meet or exceed sales goals while managing budgets and controlling expenses.
• Maintain organized records of payroll, scheduling, inventory levels, and administrative documentation for efficient store management.

Qualifications

• Proven supervising or team management experience within a retail or customer service setting.
• Strong communication skills with the ability to effectively negotiate, resolve conflicts, and motivate staff.
• Bilingual or multilingual abilities are highly desirable to serve diverse customer bases.
• Demonstrated knowledge of retail sales processes including POS systems, merchandising, pricing, and cash handling.
• Experience in recruiting, training & development, and conducting interviews to build strong teams.
• Familiarity with payroll processing, budgeting, bookkeeping, and administrative tasks.
• Excellent organizational skills with the ability to manage time efficiently in a fast-paced environment.
• Proficiency in math for sales calculations, inventory counts, and financial reporting.

Join us as a Shift Supervisor and be part of an energetic team committed to excellence! Your leadership will drive success at every level while providing rewarding growth opportunities within our vibrant retail community.

Pay: $17.60-$18.00 per hour

Expected hours: 10.0 – 35.0 per week

Benefits:

• Flexible schedule
• Store discount

Work Location: In person