Shift Supervisor

Job Overview

Test Centre Supervisor – High-Stakes Tests

We are seeking a dynamic, energetic and reliable Shift Supervisor to oversee daily operations at our test centre. You will supervise test-day activities, support staff, ensure excellent candidate service, and maintain the highest standards of test security and compliance.

Responsibilities

• Supervise high-stakes examinations.
• Lead, train and support test centre staff.
• Ensure all testing procedures, security and confidentiality requirements are followed.
• Coordinate staff and test-room activities to ensure smooth operations.
• Verify candidate identification and provide clear test-day instructions.
• Handle candidate inquiries and test-day issues professionally.
• Complete required administrative records and incident reports.
• Ensure testing rooms and equipment are properly prepared.
• Maintain a professional, secure and welcoming testing environment.

Requirements

• Previous supervisory or leadership experience.
• Excellent communication, organizational and time-management skills.
• Strong computer and administrative skills.
• Ability to work independently and remain calm under pressure.
• High-stakes testing experience is an asset; training provided.
• Bilingual or multilingual skills are an asset.
• Flexible availability, including weekends.
• Access to a vehicle and a valid full driver's licence are an asset.

Job Type: Full-time
Location: Winnipeg, Manitoba
Work Location: In person

Pay: $16.00-$19.37 per hour

Expected hours: 40.0 per week

Work Location: In person