Shift Supervisor

About Company:

At BWT Logistics, we do more than move freight—we move businesses forward. As a leading provider of transportation, warehousing, and third-party logistics (3PL) solutions, we deliver reliable, customized services that help our customers navigate today’s complex and fast-paced supply chain environment. With operations across the United States, BWT Logistics specializes in long-haul and short-haul transportation, warehousing, distribution, freight brokerage, and logistics management. Our flexible, customer-focused approach allows us to develop tailored solutions that meet the unique needs of every customer while maintaining the highest standards of service, safety, and operational excellence.

About the Role:

The Shift Supervisor in the transportation and warehousing industry plays a critical role in overseeing daily operations to ensure efficiency, safety, and productivity during their assigned shift. This position is responsible for managing a team of employees, coordinating workflow, and addressing any operational challenges that arise to maintain seamless logistics and distribution processes. The Shift Supervisor acts as a key liaison between management and frontline staff, ensuring company policies and procedures are followed while fostering a positive work environment. They are also tasked with monitoring performance metrics, implementing corrective actions when necessary, and supporting continuous improvement initiatives. Ultimately, the Shift Supervisor ensures that all shift activities align with organizational goals, regulatory requirements, and customer expectations within the United States transportation and warehousing sector.

Minimum Qualifications:

• High school diploma or equivalent.
• Minimum of 2 years of experience in a supervisory or lead role within transportation, warehousing, or logistics operations.
• Strong knowledge of safety regulations and warehouse management systems.
• Ability to work flexible hours, including nights, weekends, and holidays as required.
• Valid authorization to work in the United States.

Preferred Qualifications:

• Associate degree or higher in logistics, supply chain management, or a related field.
• Experience with transportation management software and inventory control systems.
• Certification in occupational safety or warehouse management (e.g., OSHA, APICS).
• Demonstrated leadership training or professional development in team management.
• Bilingual skills to effectively communicate with diverse workforce populations.

Responsibilities:

• Supervise and coordinate daily activities of warehouse and transportation staff during assigned shifts to meet operational targets.
• Ensure compliance with safety regulations, company policies, and quality standards to maintain a safe and efficient work environment.
• Monitor employee performance, provide coaching and feedback, and assist in resolving personnel issues to promote team effectiveness.
• Manage workflow by prioritizing tasks, allocating resources, and adjusting schedules to address operational demands and unexpected challenges.
• Maintain accurate records of shift activities, incidents, and inventory movements, and prepare reports for management review.
• Collaborate with other supervisors and departments to optimize logistics processes and support continuous improvement efforts.
• Respond promptly to operational disruptions, equipment malfunctions, or emergencies to minimize downtime and maintain service levels.

Skills:

The Shift Supervisor utilizes strong leadership and communication skills daily to effectively manage and motivate their team, ensuring clear understanding of tasks and expectations. Analytical skills are essential for monitoring performance metrics, identifying operational inefficiencies, and implementing corrective actions to improve productivity. Proficiency with warehouse management and transportation software enables accurate tracking of inventory and shipment status, facilitating timely decision-making. Problem-solving abilities are critical when addressing unexpected challenges such as equipment failures or staffing shortages, ensuring minimal disruption to operations. Additionally, a thorough understanding of safety protocols and regulatory compliance is applied consistently to maintain a secure work environment for all employees.