Shift Supervisor

About Kaisercraft

Based in Geelong, we’re a family-owned business with over 110 retail stores and counting, located throughout Australia. Whilst we continue to grow, Kaisercraft have a strong focus on ensuring the Kaisercraft values are carried all the way from our Head office through to our Retail Stores. To be successful in this fun & hardworking environment, you will show Mutual Respect, Humility and Integrity and will have a growth mindset to continue to build our much-loved brand.

Kaisercraft is looking for a Shift Supervisor at our Newcomb/Online store to join our team and help keep our day-to-day operations running smoothly.

This is a hands-on role suited to someone who enjoys working with a team, staying organised and taking responsibility for making sure tasks are completed accurately and on time.

Shifts will range from 7am to 9pm - with the successful applicant having ability to work across those hours.

Key responsibilities

• Allocate daily tasks and monitor team productivity.
• Manage shift changes and cancellations, ensuring appropriate coverage and communicating changes to team members.
• Oversee online order picking, packing and dispatch.
• Ensure orders are processed accurately and within required timeframes.
• Assist with stock management and investigate stock discrepancies.
• Support the team with customer and order enquiries.
• Train and support new team members.
• Assist with opening and closing procedures where required.
• Lead by example and support a positive, productive team environment.

About you

• Has previous experience in a supervisory, team leader or senior team member role.
• Is organised and able to prioritise tasks in a busy environment.
• Has strong attention to detail and takes pride in getting things right.
• Communicates clearly and confidently with team members.
• Is comfortable taking responsibility and making decisions during a shift.
• Enjoys working as part of a team and supporting others.
• Is reliable, practical and willing to get hands-on when required.
• Has experience with online orders, stock management or warehouse/retail operations (desirable).

Benefits

• 70% staff discount on Kaisercraft branded products

• Employee Assistance Program (EAP)

• On-the-job skill development

• Opportunities to grow with an Australian company

Let's get started?

Kaisercraft value our people. If you are ready for the next challenge and believe that you are the ideal candidate for this role then please apply through Seek!