Shift Supervisor

Role: Starbucks Shift Supervisor

Location: Newcastle upon Tyne, NE27 0BY

Hours: Part-Time Hours Available / Permanent

Hourly Rate: £13.40

Bonus Scheme: Bonus Incentive!

Company: EG On The Move

About the role:

Join us as a Starbucks Supervisor and become a vital part of our team! In this key role, you’ll oversee the daily operations of the store, ensuring smooth opening and closing procedures, managing cash handling, and creating a safe, welcoming environment for both our partners and customers. You’ll play a pivotal role in shaping the store’s atmosphere, fostering a positive and productive space where the team thrives, and customers feel at home.

At Starbucks, you’re not just another team member—you’re an essential part of our community. This is your opportunity to lead, inspire, and make a real difference. Ready to take on a role where you can grow with us? Here you belong.

What you’ll do:

• Oversee the preparation of beverages and food items to ensure consistency and high-quality presentation
• Assist in running the store smoothly during shifts, ensuring that team members are effectively managing the flow of customers, restocking supplies, and maintaining store cleanliness
• Oversee and assist with cash handling, ensuring accuracy in cash register transactions and reconciling the till at the end of the shift
• Monitor the drive-thru lane and cafe to maintain quick service times while ensuring quality and accuracy in every order
• Coach, mentor, and motivate colleagues to foster a supportive atmosphere where everyone feels valued and empowered, while inspiring the team to embrace and embody the Starbucks vision in both customer interactions and internal processes

What’s in it for you?

Whether you're looking to build a long-term career as we expand across the UK or seeking a job with top benefits, we've got you covered:

• Bonus Incentive – Performance-based bonus potential.
• Free Food & Drink– Enjoy complimentary food and drink during eligible shifts.
• Discount & Rewards App – Save up to 15% on food‑to‑go, grocery, and merchandise.
• Pension Scheme – Save for the future with our pension scheme.
• Life Assurance – Financial protection for your loved ones.
• Wellbeing Resources – Mental health, wellbeing, and financial guidance.
• Legal Assistance – Confidential access to expert probate advice.
• Tooth Fairy Dental Care App – Connect with qualified dental professionals for advice.
• Retail Discounts – Save money with discounts across a range of retailers.
• Learning & Development Opportunities – Training to support your career growth.
• Recognition scheme - Rewarding your contributions and achievements.

What we are looking for:

• Experience in a team leader role, preferably in a retail or hospitality environment
• Flexibility to work various shifts, including weekends and holidays
• Works effectively with others, including the Store Manager and team members, to foster a team-oriented and inclusive atmosphere
• Motivation to progress within EG On the Move through innovative ideas and strategies

Be a part of it:

At EG On the Move, we’re excited to welcome talented and motivated individuals to our team. We are about building a workplace where excellence and growth come together. Here, your skills matter, and you’ll have the opportunity to learn and inspire. Power your career and be part of something transformational!