Shift Supervisor

We are looking for experienced Restaurant shift supervisors to join our team. The ideal candidate will have a passion for the restaurant industry and a commitment to providing excellent customer service. The supervisor will be responsible for overseeing all aspects of the restaurant, including managing staff, ensuring health and safety regulations are met, and managing daily cash registers as required. The successful candidate will have excellent organizational and communication skills, as well as the ability to think strategically and problem solve.

Shift Supervisors are a critical part of our restaurant leadership team. Shift Supervisors work with restaurant management to provide the direction and training required on every shift to exceed our customer's expectations. As a Shift Supervisor, you will be responsible for assisting the execution of daily operations activities.

Responsibilities:

• Manage staff and ensure that all employees are properly trained and motivated.
• Train, monitor and reinforce food safety procedures to crew members.
• Ensure that all customer service standards are met.
• Act as Manager as needed, including setting up cash register(s) at open and verifying cash at close.
• Monitor and maintain inventory levels and ordering processes.
• Perform walk-through’s to ensure the restaurant is ready to open/close and/or rush-ready.
• Develop and implement strategies to increase sales and profitability.
• Ensure that all health and safety regulations are followed.
• Supervise, coordinate and delegate the execution of operations tasks and ensure compliance with all Company policies and procedures to “Delight Every Customer”.
• Create a positive working environment for staff.
• Handle customer complaints in a professional manner.

We offer

• On the job training
• Competitive wages
• Incentive programs
• Discounted food and drink while working
• Advancement opportunities
• Opportunities to receive training and development in food safety and health and safety
• and a lot more..

Requirements

• Previous restaurant experience an asset
• Excellent communication skills
• Ability to motivate staff and work well with others
• Must be able to take direction, give direction, work well in a team environment
• Friendly outgoing personality

Job Types: Full-time, Permanent

Pay: $19.50-$21.00 per hour

Ability to commute/relocate:

• Wasaga Beach, ON L9Z 2E2: reliably commute or plan to relocate before starting work (required)

Experience:

• Hospitality: 1 year (preferred)

Work Location: In person