Shift Supervisor

Job Overview

We are seeking a reliable, motivated, and experienced Shift Supervisor to join our barBURRITO team. The ideal candidate will have strong leadership and customer service skills, along with the ability to manage daily restaurant operations in a fast-paced environment.

This is a hands-on supervisory position that involves leading team members, maintaining food quality and safety standards, ensuring efficient restaurant operations, and actively participating in food preparation and customer service.

Key Responsibilities

Team Supervision and Daily Operations

• Supervise and coordinate Crew Members during assigned shifts to ensure smooth and efficient restaurant operations.
• Assign tasks, monitor staff performance, and assist with training and coaching new employees.
• Oversee restaurant opening and closing procedures, including cash reconciliation and daily operational checklists.
• Monitor staffing needs, coordinate breaks, and ensure adequate shift coverage.
• Handle customer inquiries and complaints professionally and resolve operational issues as they arise.
• Communicate operational updates, staff concerns, and other issues to management.

Food Preparation and Crew Member Duties

• Prepare and assemble burritos, bowls, tacos, quesadillas, and other menu items according to company recipes and portion standards.
• Chop vegetables, prepare ingredients, and ensure food preparation stations are stocked and ready for service.
• Stock and replenish cold and hot tables, including preparing and refilling sauces.
• Operate fryers and other kitchen equipment safely.
• Take customer orders, operate the POS system, process payments, and provide friendly, efficient customer service.
• Receive deliveries, put away stock, and ensure proper food storage and rotation.
• Maintain cleanliness and sanitation throughout the restaurant, including the kitchen, dining area, washrooms, and equipment.
• Assist other team members during busy periods to maintain service speed and order accuracy.

Inventory, Food Safety, and Quality Control

• Monitor inventory levels, minimize food waste, and communicate supply requirements to management.
• Ensure compliance with food safety, sanitation, and workplace safety standards.
• Maintain food quality, portion control, and presentation standards.
• Assist with store-related errands and supply pickups when required.

Qualifications and Requirements

• Previous experience in a fast-food or quick-service restaurant environment is required.
• Previous supervisory or team leadership experience is preferred.
• Strong communication, organizational, and problem-solving skills.
• Ability to lead a team, multitask, and work efficiently under pressure.
• Knowledge of food preparation, food safety, sanitation, and cash handling procedures.
• Ability to work independently and take responsibility for assigned shifts.
• Must have a valid driver's licence and own a reliable vehicle.
• Flexible availability, including evenings, weekends, and holidays as required.
• Food safety certification is an asset.

Benefits

• Full-time, permanent employment
• Employee store discount
• On-site parking
• Opportunities for professional growth and leadership development

How to Apply

Interested candidates are invited to email their resume with contact information. Please include your previous restaurant experience and availability.

Only candidates selected for an interview will be contacted.

Pay: $17.00 per hour

Benefits:

• On-site parking
• Store discount

Work Location: In person