Shift Supervisor, Front of House

Description:

Farmshop is a California-inspired restaurant and artisan market concept, with locations in Brentwood Country Mart and Marin Country Mart. We're seeking an experienced Shift Supervisor - Front of House to join the management team at our Marin location, reporting to the General Manager.

Requirements:

Responsibilities

• Uphold Farmshop standards of customer service, food & beverage quality, cleanliness, and sanitation.
• Assist with ordering, stock management, inventory, and receiving.
• Organize and administer opening and closing duties, including full front-of-house setup.
• Mentor and train new and existing employees, and give feedback after each shift.
• Communicate effectively with the team and market manager to maintain quality and performance.
• Prepare and manage required paperwork, including forms, invoices, reports, and schedules.
• Ensure food and products are prepared, received, and served to Farmshop's recipes and standards.
• Fill in as needed to maintain guest service standards and efficient operations.
• Lead by example, maintaining a calm, professional demeanor during high-volume periods.

Requirements

• Previous experience in a restaurant supervisory or management role preferred.
• Be able to communicate and understand English; a reasonable amount of Spanish is a plus.
• Excellent basic math and computer skills, including POS and spreadsheet applications.
• Strong interpersonal, communication, and team leadership skills.
• Ability to work in a high-paced, at times stressful, environment.
• Ability to frequently lift, move, and/or push up to 35 pounds.
• Able to stand for extended periods and work a flexible schedule, including evenings, weekends, and holidays.
• Must be a U.S. citizen or authorized to work in the United States.

Education and Experience

• High school diploma or equivalent is required.
• Food handler certification is required.
• Responsible Beverage Service (RBS) Certification is required.

Work Authorization

United States Citizen or Alien Authorized to work in the United States.

EEO Statement

Farmshop is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Farmshop makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Other Duties

This job description is not intended to be all-inclusive. Employees may be asked to perform other related duties as directed to meet the ongoing needs of the organization. Employees are expected to follow directions from all members of the management team even if the manager works in another department. The department manager reserves the right to modify the job description or job duties based on the needs of the department or newly added departmental services.