Shift Supervisor - North End

Shift Supervisor - North End

Sunday - Thursday 3p-11p

Friday - Saturday 3p-11p

We are seeking a vigilant, professional, and customer-focused Security Officer to join our team. The Security Officer is responsible for ensuring the safety and security of hotel guests, staff, and property. This role requires strong observation skills, a calm demeanor under pressure, and the ability to handle situations discreetly and effectively.

Responsibilities include:

• • Patrol hotel premises (including lobby, guest floors, public areas and back-of-house) regularly to maintain a visible presence and deter security threats.
  • Monitor security systems including CCTV, fire alarms, and access control systems.
  • Respond promptly to emergencies, alarms, and incidents such as disturbances, theft, medical emergencies, or fire.
  • Assist in controlling access to restricted areas and ensuring only authorized personnel are admitted.
  • Enforce hotel rules and policies professionally and respectfully.
  • Write clear, detailed reports on incidents, patrols, and daily activities.
  • Assist guests and employees with safety-related issues or concerns.
  • Coordinate with local emergency services (fire, police, ambulance) when needed.
  • Conduct investigations into property damage, theft, or other suspicious activity.
  • Support crowd control during events or high-occupancy periods.
  • Ensure compliance with safety and health procedures in accordance with company policies and legal requirements.

QUALIFICATIONS AND SKILLS:

• Proven security experience preferred
• Computer Literacy, minimum 2 years experience working with integrated security systems, and advanced skill level with Microsoft Office
• Problem solving abilities, and excellent written and verbal communication
• Excellent Organizational Skills and able to multi-task projects
• Exceptional organizational and listening skills
• Ability to work independently, with limited supervision.
• Ability to remain calm and act quickly in emergency situations.
• Physically fit and able to stand/walk for long periods and respond rapidly when needed.
• Flexible schedule, including availability for night shifts, weekends, and holidays.

We service our clients best when we serve our employees first

United Security Inc. is one of the fastest growing security services companies in the USA. For over 31 years we work with clients from Boston to Miami and as far west as Texas. The last 5 years our revenue has grown by 140%! As a result of our incredible success, our goal is to continue accelerating our growth. We are looking for talent that will promote and adhere to the core values (People, Integrity, Development and Community) of United Security, Inc. The ideal candidate for a role at USI regularly exhibits support, commitment, good judgment, potential for growth, and goodwill.

If you appreciate having a team to support and challenge you to achieve your goals, come build your career at United Security!