Shift Support Worker

Shift Support Worker vacancy

Location: Rushden

Shifts: Variable shifts on a 4 week rota basis over 24 hours. Every 4 week period includes a full rest week. Shifts will be discussed further at interview but will generally be a schedule of afternoon/evening shifts and night shifts.

Salary and Hours

Sleeping Night Shift (10pm-9am) - £103.79

Waking hours (normally 3:30pm-10:30pm): £12.71 per hour

Job Description

Encompass runs a homeless accommodation provision for those in need of medium to long term accommodation, with the aim of moving them into permanent living.

We are looking to recruit individuals who are motivated, passionate, and dedicated to join our team. You will work as part of a team with a trauma informed approach to look after the day to day running of the project and to promote a calm and constructive environment. The role will respond proactively to issues, emergencies and other issues that may arise and will be a key part of ensuring the house runs smoothly. You will also be responsible for supporting clients in their journey with us.

Post holders will build working relationships with the individuals to best support them but will work within house policies and procedures. The post holders will undertake lone working on site and will be responsible for their safety and the safety of the residents, working within the boundaries of the project.

The ideal candidates will have good communication skills and be passionate about helping those who may have experienced homelessness. You will work with empathy but adhere to the policies and procedures of the project. Previous experience in a health/social care or community work setting is preferable although not necessary.

What is necessary is the ability to be dedicated to the project and individuals we support and transferable skills to bring to the role. Training will be provided.

Please note, we will be shortlisting and interviewing on a rolling basis so please apply as soon as possible.

Main Responsibilities

Housing Management Functions

• To be the primary responsible person on shift
• To address any issues that arise
• To manage and enforce project rules.
• To monitor project activity and maintain appropriate records.
• To address and report maintenance issues to day staff
• To ensure health and safety monitoring is carried out and recorded accurately.
• To ensure hygiene and cleanliness standards are maintained at all times.
• To complete Housing Management tasks left by daytime staff
• Assist with induction of residents and help them settle into the project.
• Process client paperwork as per liaison with day staff

Client Support

• To work with the team to support a client in their journey, working with them to address issues and access resources to support them
• To complete paperwork with the client to help with their current and future tenancies
• To keep all records up to date on our database

General

• Provide accurate shift handovers to support colleagues ensuring the smooth running of the project.
• Be able to challenge in an assertive, yet empathetic way any unacceptable behaviour.
• Treat all clients fairly and equally

The above is not a comprehensive task list but is illustrative of what the role will entail, and we reserve the right to change and review the job description and responsibilities. Job descriptions will be subject to review and possible change on an annual basis subject to project and charity priorities.

Benefits:

• Casual dress
• Company pension
• Free parking
• Health & wellbeing programme
• On-site parking
• Sick pay

Job Type: Permanent

Pay: £12.71 per hour

Benefits:

• Company pension
• On-site parking

Work Location: In person