Shipment Manager

Location: Batala Road, Amritsar, Punjab

Job Type: Full-Time

Experience: Fresher / Experienced

Salary: ₹18,000 – ₹20,000 per month (Higher salary for deserving candidates)

Responsibilities

• Process orders received via the company website and generate customer invoices.
• Pick correct inventory items, verify quantities, and pack shipments securely.
• Hand over orders to courier/transport companies and track shipments for timely delivery.
• Coordinate with shipment companies regarding status, delays, NDRs, and delivery dates.
• Manage packaging stock and arrange supplies with material vendors when needed.
• Communicate with customers regarding delivery status, delays, and after-sales queries.
• Resolve customer complaints promptly with appropriate solutions and follow-ups.
• Support offline exhibitions, business activities, and cross-departmental operations as needed.

Requirements

• Experience in logistics, transport, shipment companies, or e-commerce order processing preferred.
• Willingness to learn, take ownership of tasks, and thrive in a fast-paced environment.
• Strong coordination, organizational, and practical problem-solving skills.
• Basic communication skills (average English-speaking ability is acceptable).
• Basic computer literacy (Excel/Sheets, order dashboards, emails) with attention to detail.
• Responsible, adaptable, and comfortable working as part of a team.

Pay: ₹18,000.00 - ₹20,000.00 per month

Benefits:

• Paid sick time
• Paid time off

Work Location: In person