Shipper Receiver

Company Overview Bosch Truck Group Inc. (formerly Glover International Trucks Ltd.) is an award winning dealership with nine locations is Alberta and British Columbia. For 50 years we have been empowering customers with reliable transportation solutions. We are committed to delivering exceptional quality and service, we aim to be the leading provider of commercial trucks by setting the industry standard for reliability, safety, and customer satisfaction.

Position Purpose

The Shipper Receiver is a key member of the Parts Department and plays an important role in supporting customers, technicians, and sales staff. This position is responsible for ensuring parts are received accurately, stored properly, and shipped on time. By maintaining an organized and efficient warehouse, the Shipper Receiver helps keep inventory accurate, reduces delays, and ensures the right parts are available when needed.

Key Responsibilities

The Shipper Receiver is responsible for receiving, storing, shipping, and organizing parts. This includes:

• Assisting customers with parts orders and providing excellent customer service.
• Receiving products from suppliers and customers using company-provided equipment.
• Storing parts in the correct warehouse locations and updating inventory records to maintain accuracy.
• Preparing and processing incoming and outgoing shipments, including proper labeling and documentation.
• Assisting with vendor parts returns and ensuring all required paperwork is completed.
• Preparing and processing core returns, including inspecting, packaging, and completing required documentation.
• Helping with physical inventory counts and inventory control activities.
• Picking, packing, and preparing parts orders for delivery based on requests from the parts team.
• Obtaining purchase orders or approvals when required for billing purposes.
• Supporting other team members and departments as needed.
• Maintaining a clean, safe, and organized warehouse environment.

Required Qualifications To be considered for this position, candidates must:

• Have a basic understanding of warehouse and shipping/receiving operations.
• Be willing and able to learn heavy-duty truck and trailer parts and related terminology.
• Be able to follow verbal and written instructions.
• Provide professional and courteous service to customers, suppliers, and coworkers.
• Be able to safely operate a forklift or be willing to learn.
• Be able to regularly lift up to 50 lbs and move items weighing up to 100 lbs.
• Be able to manage multiple tasks, prioritize work, and meet deadlines.
• Maintain a professional attitude and appearance at all times.

Preferred Qualifications The following qualifications are considered assets:

• Valid forklift certification.
• Experience using CDK accounting software.
• Strong organizational and inventory management skills.
• Experience communicating and working with suppliers and freight companies.
• Ability to work effectively as part of a team.
• Experience using manufacturer and supplier websites for parts and order information.

Performance Expectations

Success in this role will be measured by:

• Accurate receiving, shipping, and inventory records.
• Efficient and organized warehouse operations.
• Timely processing of inbound and outbound shipments.
• Excellent customer service and order accuracy.
• Positive teamwork and professionalism.
• Maintaining a clean and safe work environment.

Additional Information

The duties and responsibilities listed above are intended to describe the general nature of this position. They are not a complete list of all tasks that may be assigned. Responsibilities may change as business needs evolve.