Shipper/Receiver

Overview

Morgan Advanced Materials is a business rich in history and innovation. Founded in the UK in 1856, we have grown into a global organisation with 70 sites in 18 countries. Our model to serve our customers where they need us has led to a diversified product range using our unparalleled expertise in ceramic and carbon materials, which we exploit to solve difficult problems for our customers across a diverse range of markets.

We are a purpose driven organisation. Our purpose is to use advanced materials to make the world more sustainable and to improve the quality of life. We deliver on that purpose through the products that we make, and the way that we make them.

The Technical Ceramics business of Morgan Advanced Materials engineers high performance functional and structural ceramic materials, components and sub-assemblies to address customer-specific technical challenges.

Key Figures: Revenue £1,100.7m (2024), ~8,000 employees, manufacturing in 20+ countries, and a global customer portfolio. A UK PLC with head office located in Windsor, Berkshire UK.  Listed on London Stock Exchange; Member of the FTSE 250 Index.

Responsibilities

We are seeking a detail-oriented Shipper/Receiver to support shipping, receiving, packaging, inventory control, and quality-support activities at our Hudson, NH facility. This role is ideal for someone who enjoys hands-on work, careful organization, and supporting the movement of high-value precision ceramic components through a manufacturing environment.

The successful candidate will help ensure customer orders are packaged correctly, shipped on time, documented accurately, and handled with the care required for fragile, high-performance technical ceramic products.

Key Responsibilities• Prepare, package, label, and ship customer orders using approved procedures and customer-specific requirements.• Receive incoming materials, verify packing lists, and complete system transactions.• Carefully handle and box precision ceramic parts to protect them from damage, contamination, or mix-ups.• Maintain inventory of shipping supplies, packaging materials, labels, bags, boxes, and common consumables.• Place or request orders for routine supplies and support outside service provider coordination.• Create and maintain shipping, receiving, tracking, and documentation records.• Support international shipments, carrier software, customer portals, and export documentation as trained.• Assist Quality with basic documentation support, batch record review, CoC/COA preparation, inspection logs, and nonconforming material segregation.• Maintain a clean, organized, and safe work area using 5S practices.

Key Skills• Shipping, receiving, and materials coordination• Careful handling and packaging of fragile, high-value parts• Inventory control and consumables management• ERP transactions and basic computer proficiency• Carrier software, customer portals, and shipment tracking• Attention to detail, documentation accuracy, and recordkeeping• Basic quality support, inspection awareness, and nonconforming material control• Organization, time management, and ability to prioritize changing work demands• Clear communication with internal teams, suppliers, carriers, and customers• Safety, 5S, and continuous improvement mindset

Qualifications

What We Are Looking For• High attention to detail and a strong commitment to accuracy.• Ability to follow written instructions, procedures, customer requirements, and quality-system expectations.• Comfortable working in a hands-on manufacturing, logistics, shipping, receiving, warehouse, or quality-support environment.• Good communication skills and the ability to work with Supply Chain, Quality, Operations, Customer Service, and external carriers or service providers.• Ability to manage changing priorities while keeping work organized and documented.• Basic computer skills, including Microsoft Excel, Word, email, and business systems.• Willingness to learn ERP transactions, shipping software, customer portals, and export documentation processes.

Preferred Experience• Experience in manufacturing, shipping, receiving, logistics, materials, inventory control, or quality support.• Experience using an ERP system, such as Microsoft Dynamics 365 or similar software.• Experience with carrier systems such as FedEx, UPS, DHL, or similar platforms.• Exposure to international shipping, export documentation, AES/ACE filing, or customer shipping portals.• Basic understanding of ISO 9001, AS9100, Lean, 5S, or quality management systems.

Education and Requirements• High school diploma or GED required; associate degree or additional technical/business education preferred.• Prior related experience in manufacturing, logistics, warehouse, shipping/receiving, or quality support is preferred.• Must be able to work safely, follow PPE requirements, and comply with site EHS expectations.• Must be able to lift up to 35 pounds and perform a mix of standing, walking, sitting, computer work, and hands-on material handling.• Due to export-control requirements, the successful candidate must meet applicable U.S. Person requirements where required for controlled technology, materials, or information.

Why This Role MattersThis position plays an important role in protecting customer product, maintaining accurate records, supporting on-time delivery, and helping ensure that high-value technical ceramic components are shipped correctly the first time. The role offers variety, cross-functional teamwork, and the opportunity to learn specialized logistics and quality processes in a precision manufacturing environment.

Morgan Advanced Materials is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate based on race, religion, gender, sexual orientation, gender identity, age, disability, national origin, veteran status, or any other legally protected status.