Shipping & Receiving Agent

Position Summary:
The Shipping & Receiving (S&R) Agent is responsible for executing day-to-day warehouse activities related to the receipt, movement, storage, and shipment of raw materials and finished goods. This role performs hands-on material handling and transactional work to ensure accurate, timely, and safe inbound and outbound operations. The S&R Agent supports warehouse efficiency, inventory integrity, and production flow by following established procedures and working closely with S&R Leads, Material Coordinators, and the Warehouse Supervisor.

Key Responsibilities:

1. Receive, unload, verify, and store incoming raw materials, components, and supplies.

2. Pick, stage, load, and ship outbound materials and finished goods according to shipping schedules and instructions.

3. Verify quantities, part numbers, and condition of materials against packing slips and shipping documentation.

4. Complete required shipping and receiving transactions accurately within the ERP/WMS system.

5. Inspect incoming and outgoing materials for damage and report issues promptly.

6. Move materials safely using forklifts and other material-handling equipment.

7. Store materials in designated locations following labeling and storage standards.

8. Maintain organization, cleanliness, and proper housekeeping of warehouse, dock, and yard areas.

9. Support material staging and kitting activities as directed.

10. Assist with cycle counts, location verification, and year-end inventory activities as assigned.

11. Identify and report inventory discrepancies, shortages, or errors to the S&R Lead or Material Specialist.

12. Ensure all inventory movements are properly documented and traceable.

13. Follow all safety requirements, standard work, and quality procedures.

14. Maintain a positive, professional, and team-oriented work environment.

15. Support company Strategic, Quality, and Safety objectives.

16. Other duties may be assigned.

Functional & Cognitive Requirements:

• This position requires walking, sitting or standing to a significant degree.
• Must have the ability to lift 70 pounds from floor to waist, carry 50 pounds, and push and/or pull up to 100 pounds.
• Must have the ability to climb ladders and/or stairs.
• Stooping, crouching, kneeling and bending.
• Handling, feeling, and gripping would be required for some activities.
• Visual acuity is required to inspect work completed.
• This role may be subject to internal and external environmental conditions.
• Learn new tasks, remember processes, maintain focus, complete tasks independently, make timely decisions in the context of a workflow, ability to communicate with visitors, ability to complete tasks in situations that have a speed or productivity quota.

Core Values:
Trust: We promote growth and long-term success by making wise decisions with trust as an essential component.
Respect: We unleash creative talents of our diverse workforce by treating each other the way we would like to be treated.
Teamwork: We believe people achieve much more by working together.
Integrity: We follow through and keep our word while being open, honest, ethical, and fair.
Safety: We view our co-workers as family members of our business and strive to ensure safety for all. • Humility: We recognize and appreciate strengths and contributions beyond one’s self. We are modest, genuine, and authentic.

Core Expectations:
Customer Service - Demonstrate excellent customer service and display a positive attitude and behavior consistent with the Steffes Code of Conduct and Core Values.
Environmental, Health, Safety (EHS) – Perform work in compliance with EHS training and identified procedures/standard work. Report any EHS incident or concern to your supervisor immediately. Cooperate and contribute to the overall success of the EHS program.
Quality – Participate in job-specific training. Complete work as indicated by standard work, processes, and/or procedures. If your work can’t be completed as required, notify your supervisor immediately for guidance.
Conduct - Demonstrate and support the Steffes Code of Conduct.
Policies and Procedures - Demonstrate and support Steffes Policies and Procedures by:
o Using tact, sound judgement, and maintaining a professional attitude in communication and relationships with others.
o Striving to deliver the best quality in daily work.
o Promoting a positive image of Steffes and its products.
o Being timely and punctual in attendance and following all policies and procedures.

Education

Required

• High School or GED or better in High School Diploma or GED Equivalent

Skills

Preferred

• Computer Knowledge (Windows, Email, Internet)
• Communication - Written & Verbal
• Or a Combination of Education & Experience
• ERP/WMS Systems
• Operate Forklifts
• Material Handling Experience
• Mathematical Skills
• Obtain Forklift Certification
• Operate Other Material-Handling Equipment
• Reading Skills
• Shipping, Receiving and Warehouse

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.