Shipping and Receiving Clerk

Summary The Shipping/Receiving Clerk is responsible for the physical and clerical tasks associated with shipments and receipts. Responsibilities include ensuring the daily processing of shipments and receipts through ERP, working with purchasing, inventory control and accounting to reconcile inventories, incoming and outbound shipments while working along the receiving and shipping team. This position is also responsible for maintaining accurate records for shipments and receipts, processing internal requests (R&D, culinary, QA) and coordinating with warehouse associates daily workflow to fulfill sales and purchase orders.

Essential Duties & Job Responsibilities

• Works closely with supply chain and quality teams to ensure the correct and prompt receiving of goods following established procedures and food safety.
• Communicates to supply chain promptly and accurately any discrepancies, overages, shortages, additions or adjustments to purchase orders.
• Responsible for processing outbound orders through ERP.
• Receives and verifies incoming shipment on Business Central.
• Examine outgoing shipments to ensure shipments meet customer requirements
• Responsible for updating shipments and receipts through ERP system in a timely manner
• Coordinate and schedule outbound orders, ensuring timely assignment and distribution to pickers for efficient workflow.
• Maintains daily order tracker for outbound orders
• Ensures all products are shipped using correct stock rotation
• Generate Daily Reports for Outbound Shipments to Accounting, Customer Service, Inventory Control and Senior Management
• Verification of all BOL’s / POD’s and other warehouse documents
• Fill sample requests by issuing/delivering items
• Receiving in all paperwork related to material both inventory and non-inventory
• Review open customer orders, create pick worksheets on an as needed basis to efficiently meet the customer shipping schedule and satisfy the requested ship dates
• Maintain status of staged orders by logging orders and material movement, notifying production planning
• Maintains shipping records, including providing tracking or shipping history information to customers on request
• Follows established company policies and procedures continuously improving department objectives.
• Supports internal customers with an excellent customer service attitude.
• Assist and work cohesively with all logistics team members to coordinate and process inbound and outbound shipments.
• Assist shipping and receiving departments with required clerical functions. Assist Management with additional tasks as needed. Perform additional related duties in the department.
• Checking in drivers and following up on late deliveries or pickups.
• Support logistics department when needed.
• Follow all HACCP, SOP, and GMP procedures and commit to Food Safety as well as Personal Protective Equipment (PPE) for Safety purposes
• Complies with all plant federal, state, OSHA, EPA, FDA, HACCP and SQF regulations and local warehousing, material handling, and receiving requirements.

Minimum Qualification Requirements Education & Experience

• High school diploma or GED required. Bachelor’s degree in a related field is a plus
• Minimum 1-2 years prior shipping/receiving experience. Previous experience working in a manufacturing environment strongly preferred
• Inventory control experience is preferred
• Experience working with ERP systems
• Computer savvy, including data entry; proficiency with Microsoft Excel and Microsoft Outlook; as well as internet-based applications
• Experience with Business Central a Plus
• Excellent verbal, written, and interpersonal communications skills, problem solving and organizational skills
• Demonstrate full knowledge of Good Manufacturing Practices policies and procedures