Shipping Assistant

About the role

This role involves booking and coordinating import shipments, handling shipping documentation, and ensuring compliance with regulatory requirements. You will liaise with operations teams, customers, and transporters to ensure timely collection and delivery of cargo, shipments, and containers.

Key responsibilities

• Book and coordinate import shipments; handle shipping documentation, declare customs import permits, and ensure compliance with regulatory requirements
• Liaise with the operations team, customers, and transporters to ensure timely collection and delivery of cargo, shipments, and containers
• Communicate with customers regarding import shipments and provide status updates
• Handle data entry and maintain accurate documentation for import shipments in the system
• Perform scanning and filing, and maintain organized records of all documents
• Answer incoming phone calls and assist with general inquiries
• Support other ad-hoc administrative and logistics duties as assigned

About you

• GCE 'O' Level / ITE or equivalent
• Two years of experience in logistics, freight forwarding, shipping, or a related industry is preferred.
• Prior experience or knowledge in customs permit declaration
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Possess initiative and be results-oriented
• Positive attitude and willingness to learn
• Meticulous and able to work independently