Shipping Clerk

What you'll be doing

• Preparing shipping documentation including bills of lading, commercial invoices, packing lists and customs declarations
• Processing import and export shipments whilst ensuring full compliance with customs regulations and trade requirements
• Coordinating with shipping lines, freight forwarders and customs brokers to arrange transportation
• Maintaining accurate records of all shipping transactions and shipment status
• Tracking and monitoring shipments throughout transit to ensure timely delivery
• Communicating with customers and internal teams regarding shipment updates and delivery schedules
• Verifying shipping invoices and ensuring proper coding and allocation of charges
• Assisting with customs clearance procedures and resolving any customs-related issues
• Performing data entry and maintaining organised filing systems for shipping documentation
• Supporting the logistics team with ad-hoc duties as required

What we're looking for

• Proven experience working as a Shipping Clerk or in a similar role within import/export operations
• Solid understanding of customs procedures, export regulations and international trade documentation
• Proficiency in shipping software and systems, with strong computer skills including Microsoft Office
• Excellent organisational abilities with strong attention to detail and accuracy
• Strong communication skills, both written and verbal
• Ability to manage multiple shipments simultaneously and meet deadlines under pressure
• Knowledge of Incoterms and shipping practices is advantageous
• Familiarity with Hong Kong customs procedures is highly desirable
• Team player with a proactive approach to problem-solving
• Secondary school education or equivalent; professional qualifications in logistics or customs are preferred