Shipping Clerk

Location:
Baltimore, MD, US

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Req ID: 41736

Date: Aug 12, 2026

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ASR Group is the world’s largest refiner and marketer of cane sugar, with an annual production capacity of more than 6 million tons of sugar. The company produces a full line of grocery, industrial, food service and specialty sweetener products. Across North America, ASR Group owns and operates six sugar refineries, located in Louisiana, New York, California, Maryland, Canada and Mexico. In the European Union, the company owns and operates sugar refineries in England, Portugal. ASR Group also owns and operates mills in Mexico and Belize. The company’s brand portfolio includes the leading brands Domino®, C&H®, Redpath®, Tate & Lyle®, Lyle’s® and Sidul®.

OVERVIEW:
The Shipping Clerk carries out all designated clerical assignments issued by the operations staff in the Shipping Department. He/she also works with the Customer Service division as well as the Traffic Coordinator to insure the best possible service to our carriers and customers. This position will coordinate transportation for truck shipments, NF shipments and with customer inquiries. Will communicate with trucking companies and buyers. This position is a back up for truck scheduling.

Key Responsibilities

The following is a list of daily duties that are carried out as part of their every day routine. Additional assignments are designated by the shift supervisor in the department as they occur and may or may not be mentioned below.

Sign up all packaging drivers- Make sure they are in the correct assigned loading door

Record their name and drivers license number on the B/L

Review the order for accuracy of product and pallets

Assign the scale pass to the order and enter into the truck scale system. Also may include manual entry into SAP

Upon completion of the load, check the order against the checkers loading record for accuracy, make changes if needed and clear the order with the foreman

Give finished paperwork to the driver, enter the order into the scale system and release the driver to weigh out If the scale system is down, all info is manually entered into SAP for order processing

Place new printed orders in file drawer by date and carrier

Pick and post satellite orders into SAP

Non-available product needs to be cleared for change by the Customer Service Manager and changes to orders are performed and re-filed

Check pick up delivery numbers and scheduled loading times with the gate house guards; abort any unused scale pass numbers for the guards

Check pick up delivery numbers and scheduled appointment times for the guards

Make up drivers labels for gatehouse issuing use

Make up various labels and placards for customer specification use on package orders

Comprise a daily report of trucks shipped, truck no-shows, product cuts, inbound loads

Make up Certificates of Analysis (CoA) based on lab results when automated system is down

Get CoA's from the lab for orders that require them at the Satellite facility

Post inbound shipments into SAP and file accordingly

Post shipments from the satellite facility to the customer

Sign for inbound Empty Package shipments

Sign for and receive inbound Empty Pallets (Chep and Whitewood GMA)

Tally all daily truck movements by shift and print a shift report

Create a Hold truck list when product is not available and the truck is on site as directed by the. shipping shift supervisor

General filing of daily to weekly to monthly to quarterly orders and reports

Assist with customer inquiries

Essential Capabilities (KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL ATTRIBUTES)

Core Competencies:
Analytical Thinking & Decision Making – Identifies and understands trends and/or issues; connects data points through analysis to arrive at a logical conclusion.

Business & Financial Acumen – Demonstrates knowledge and understanding of the financial, accounting, marketing and operational functions of our organization; interpreting and applying understanding of key financial indicators to make better corporate decisions.

Effective Communication – Expresses ideas and information in a clear and concise manner by tailoring one's message to fit the interests and needs of the audience.

Customer Orientation – Keeps internal and/or external customer(s) in mind at all times. Strives to proactively address customer concerns and needs. Assists business partners and customers to achieve their work goals via application of their own skills and knowledge; strives to provide consistent customer satisfaction.

Establishes Trust – Gaining the confidence and faith of others by actions and words that promote being honest, forthcoming, integrious and vulnerable.

Problem-Solving – Anticipates, evaluates, diagnoses, and resolves problems in a systematic and fact-based manner.

Results Orientation & Accountability – Takes accountability, identifies, executes and drives actions to consistently achieve desired results.

Teamwork & Collaboration – Creates a climate that fosters commitment to a common vision and shared values that promote cooperation and working together through trust and support of others.

Adaptability/Flexibility – Maintaining effectiveness in varying environments and with different tasks, responsibilities and people.

Continuous Improvement – Establishes methods and utilizes specialized techniques to monitor and improve performance of systems and processes.

Self-Development – Seeks feedback on one’s strengths and weaknesses and initiates activities to increase or enhance their knowledge, skills, and proficiency in order to perform more effectively or enhance their career.

Job requirements

High School diploma or GED

Excellent communication ckills

SAP literate

Proficiency in Microsoft Word, Excel

Ability to handle multiple tasks simultaneously

3 years shipping office environment (preferred)

LOCATION OF ROLE

Baltimore, MD

SALARY PAY RANGE: $37,000 - $65,000

The pay rate for the successful candidate will depend on the candidate’s qualifications and prior experience.

Benefits include healthcare (medical, dental, vision, prescription drugs) available the first of the month following 30 days of employment, 401(k) with match, life insurance, AD&D, short-term disability, vacation, holiday and sick time.

We are an equal opportunity employer. We do not discriminate on the basis of race, color, creed, religion, gender, sexual orientation, gender identity, age, national origin, disability, veteran status or any other category protected under federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need.

Nearest Major Market: Baltimore