Shipping Clerk

Overview

A vacancy exists in our Atlantic Hills Head Office for a detail orientated, proactive and dynamic Shipping Clerk. The incumbent will have the will play a critical role in ensuring the accurate and efficient dispatch of customer orders, coordinating logistics activities, and maintaining high standards of customer service.

Key Responsibilities & Duties

• Process and prepare customer orders for dispatch.

• Generate and manage delivery notes, invoices, and shipping documentation.

• Coordinate daily shipments with transport providers and couriers.

• Track deliveries and provide updates to customers and internal stakeholders.

• Ensure all orders are dispatched accurately and on time.

• Maintain accurate shipping records and filing systems.

• Investigate and resolve delivery discrepancies, shortages, or damages.

• Liaise with warehouse, sales, and customer service teams to ensure smooth order fulfilment.

• Monitor shipping schedules and assist with logistics planning.

• Support stock control and inventory-related administrative tasks when required.

• Prepare landed costing schedules.

• Monitor retail pricing against set criteria and recommended price matrix updates.

• Generate new international product codes.

• Prepare clearing instructions for clearing agents.

• Maintain Sec 18 import data for landed inventory.

• Maintain cashflow schedules for finance, based on supplier terms.

• Propose distribution of incoming stock based on: Retail GM input & Sales Orders on ERP system

• Liaise with standards controller to ensure product LOA schedules are completed at time of order.

• Assist finance team with shipping documentation required for banking compliancy.

Minimum Requirements

• Grade 12/ Matric certificate or NQF 4 equivalent.

• 2 – 3 years’ experience in a shipping, logistics, dispatch, or warehouse administrative role.

• Proficiency in Microsoft Office, particularly Excel and Outlook.

• Experience working with ERP systems will be advantageous (K8 Preferred).

• Excellent communication and problem-solving abilities.

• Ability to work accurately and under pressure to meet deadlines.

• High attention to detail and commitment accuracy.

Key Competencies

• Planning and organising

• Attention to detail

• Time management

• Teamwork and collaboration

• Customer focus

• Accountability and reliability

• Strong numerical and administrative skills

Pay: R15 000,00 - R20 000,00 per month

Work Location: In person