Shipping Coordinator

About the role

Coordinate import/export shipments from overseas suppliers through sea and air freight, ensuring timely clearance, compliance with Customs/MAQIS and relevant authorities' requirements, communicate with warehouse/cold chain etc. for smooth delivery between Port and outlet/warehouse.

Key responsibilities

• Coordinate closely with internal teams (warehouse, purchasing, finance) to ensure smooth shipment flow.
• Liaise with external parties such as freight forwarders, shipping lines, customs agents, and port authorities for timely updates and issue resolution.
• Maintain effective communication to ensure alignment on shipment schedules, documentation, and delivery timeline.
• Process all bills and invoices (freight, duties, SST, port charges) accurately and on time.
• Monitor shipment-related costs to avoid unnecessary charges (e.g., demurrage, detention).
• Track shipment status and provide timely updates on ETA, clearance status, and delivery timelines to internal stakeholders.
• Maintain accurate and up-to-date import/export transaction records.
• Monitor shipment arrivals, container discharge, and coordinate timely customs clearance.
• Verify all import/export documents for permit and license applications.
• Ensure all import/export activities comply with local regulations (Customs, Health Department, Halal, Port Authorities, and local laws).

About you

• Import/Export Activities, Retail or Wholesale industry knowledge, Cold & Dry Warehousing, or Procurement experience
• Qualifications in Shipping / Maritime Logistic/Transportation Management, Maritime Law, Maritime Supply Chain, or Business Admin/Management
• Fresh graduate to 3 years experience
• Open-minded, calm, and emotionally stable
• Strong analytical and systems thinking
• High ownership and accountability
• Excellent problem-solving skills under pressure
• Strong coordination and communication skills
• Good commercial and cost awareness
• Hands-on, proactive, and result-driven