Shipping Coordinator

6:00am - 2:30pm Monday - Friday

Key Objectives:

• 100% Delivery Performance to assigned Customer Accounts
• 100% Inventory Accuracy for assigned Customer Accounts
• Shipping Customer Orders Securely and Accurately.
• Customer Satisfaction

Key Responsibilities:

• Monitoring ship schedules and running daily reports
• Coordinating shipments
• Packaging orders
• Scheduling logistics
• Creating ASNs, BOLs and other shipping documents
• Processing orders and other requirements in customer portals
• Communication with customers and internal production team to effectively achieve targets and ensure customer satisfaction.

Communicating with Customers:

• Monitor customer open orders.
• Act as a liaison between Everyday and our customers regarding order status, schedule changes and other inquiries as required.
• Maintain a keen awareness and desire to maintain strong customer relations.
• Monitor customer health and escalate concerns to management or the President as required.

Desired Skills and Abilities:

Technical:

• Strong analytical and basic mathematical skills.
• Basic print reading and metrology skills
• Forklift experience or willingness to learn

Administrative:

• Ability to efficiently navigate, evaluate information, enter data, and generate reports within the ERP system and customer portals.
• Ability to multitask and perform responsibilities with a high level of detail and accuracy.
• Comfortable with computers, including working within various screens of the ERP system, customer portals and other applications, including within Microsoft Office.

Interpersonal:

• Ability to build rapport and maintain positive relationships.
• Ability to compose professional email communications.
• Ability to work within a team environment, effectively communicating needs and priorities.
• Good decision-making skills.
• Proactively works to identify and manage risks.
• Explores opportunities to achieve a high standard of executional performance.
• Self-motivated and directed individual that is both task and goal oriented.
• A drive for excellence and results.

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Shipping & receiving: 1 year (Preferred)

Work Location: In person