SHIPPING EXECUTIVE / IMPORT & EXPORT DOCUMENTATION EXECUTIVE / SENIOR ASSISTANT

About the role

This role involves managing daily operation activities for export and import shipments, including preparing commercial and custom invoices, liaising with customs authorities, and ensuring compliance with international and local regulations.

Key responsibilities

• Prepare commercial and custom invoices for export and import shipments
• Liaise with customs authorities to ensure compliance with export and import regulations
• Ensure shipment operations comply with international and local laws, including safety and quality regulations
• Stay updated on changes in trade regulations, import/export laws, and transportation guidelines
• Handle and prepare MITI documents through system for export shipments
• Complete custom forms (K1, K2, K9, etc.) and manage full sets of export and import shipping documents
• Communicate with customers via email based on shipment orders
• Work closely with warehouse and production teams to ensure accurate and timely order fulfillment
• Monitor shipment and delivery status and follow up with freight forwarders, shipping agents, and logistics service providers
• Negotiate with service providers to secure competitive rates and quality services

About you

• Ability to liaise and communicate effectively with customs authorities and service providers
• Knowledge of export and import regulations and documentation requirements
• Experience with customs forms and shipping documents
• Ability to work closely with warehouse, production, commercial sales, finance, and purchasing teams
• Proactive approach to monitoring and follow-up activities
• Capability to maintain vendor relationships and coordinate with internal staff