Shipping Officer

1. Job Purpose

The Shipping Officer supports the Logistics Manager in executing daily shipping operations — ensuring all goods are dispatched accurately, on time, and in full compliance with customs regulations, customer requirements, and company standards.

1. Key Responsibilities

A.  Daily Shipping Operations

▸ Coordinate daily inbound and outbound shipments in line with the approved delivery plan

▸ Verify finished goods (quantity, model, serial number, packing) before dispatch

▸ Arrange pickups and deliveries with appointed freight forwarders, couriers, and transporters

▸ Monitor shipment progress and promptly escalate delays, urgent cases, or exceptions to the Logistics Manager

B.  Shipping Documentation

▸ Prepare and verify all shipping documents, including:

– Commercial Invoice, Packing List, Delivery Order

– Air Waybill (AWB) / Bill of Lading (BL)

– Certificate of Origin (COO) and customs-related documents

– Any customer- or destination-specific documents

▸ Ensure documents are accurate, complete, and consistently filed

▸ Validate product details (HS Code, declared value, country of origin) against approved records

C.  Customs & Compliance

▸ Handle import/export customs documentation and coordinate clearance with customs brokers

▸ Support LMW-related shipment documentation and record keeping, where applicable

▸ Maintain audit-ready records in compliance with Malaysia Customs and internal control requirements

▸ Follow up on clearance queries, inspections, or document discrepancies

D.  Freight & Transporter Coordination

▸ Liaise with freight forwarders and transporters for bookings, schedules, and rate quotations

▸ Confirm vessel/flight details and estimated arrival dates; follow up on any delays or irregularities

▸ Maintain strong working relationships with logistics service providers

E.  Tracking & Reporting

▸ Track all shipments from booking through to final delivery; update ERP/MES records accordingly

▸ Prepare daily/weekly shipment status reports and flag high-risk or delayed shipment

F.  Internal Coordination

▸ Collaborate closely with Warehouse, Production, PMC, Purchasing, Finance, Quality, and Sales/CS teams

▸ Ensure shipment data is aligned across ERP, warehouse records, and physical goods

▸ Support month-end shipment and inventory reconciliation

3. Job Requirements

Education

• Diploma or Bachelor's Degree in Logistics, Supply Chain, Business Administration, International Trade or related field.

Experience

• Preferably 2–4 years of experience in shipping, logistics, import/export or warehouse operations.
• Experience in manufacturing environment is an advantage.
• Experience dealing with freight forwarders, customs brokers and courier companies is preferred.
• Experience with Malaysia import/export and customs documentation is an advantage.
• LMW experience will be an added advantage.