Shipping Operations Assistant

Position Summary

AlphaOne Fulfillment Inc. is seeking an organized and dependable Shipping Operations Assistant to help coordinate shipment preparation, maintain accurate shipping records, and support daily fulfillment activities. This entry-level position plays a practical role in making sure orders are documented correctly, packages are ready for dispatch, and shipment information is kept up to date. The ideal candidate is comfortable balancing computer-based tasks with hands-on organization and communicating with team members to keep operations moving smoothly. Training will be provided on company procedures and systems.

Responsibilities

• Review shipping requests and verify order details, quantities, and destination information.
• Prepare shipping labels, packing slips, and other documents required for outgoing orders.
• Enter shipment details into company systems and update tracking records.
• Organize completed orders in designated areas for carrier pickup or dispatch.
• Coordinate shipment readiness and pickup information with carriers and internal staff.
• Check packages and paperwork for missing details or obvious discrepancies.
• Follow up on shipment status and help gather information about delayed deliveries.
• Maintain accurate digital and paper records related to shipping activities.
• Assist with sorting, staging, and preparing items for shipment.
• Monitor packaging materials and notify the appropriate team member when supplies run low.
• Report damaged packages, order discrepancies, or shipping issues as they arise.
• Help maintain a clean, organized, and efficient shipping work area.

Qualifications

• High school diploma or equivalent required.
• Basic computer skills and ability to enter information accurately.
• Strong attention to detail and organizational skills.
• Clear written and verbal communication skills.
• Ability to follow instructions and established procedures.
• Reliable, punctual, and willing to learn new processes.
• Ability to manage routine tasks and adjust to changing priorities.
• Comfortable working independently and collaboratively with a team.
• Ability to handle packages and perform routine physical tasks when needed.
• No previous experience required; training provided.

Pay: $22.50 - $23.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Vision insurance

Work Location: In person