Shipping Representative (Temporary)

Position Title: Shipping Representative

Department: Shipping/Warehouse

Reports to: Warehouse Manager

Location: Palm Desert, CA

FLSA Status: Non-Exempt
Position Type: Full-time (Temporary, 3-4 months)

Position Overview:
As a Shipping Representative for RE Pharmacy, you will collaborate with the pharmacy, patients, and doctors offices to ensure that all deliveries/pick-ups are made in a safe, efficient and effective manner. You will act as a liaison between the clients and our pharmacy, delivering medications with a strong sense of urgency directly to that patient’s home and/or doctors office and infusion center.

Key Responsibilities:

• Work from computerized prescription orders and shipping labels.
• Package medication orders and examine ancillary supplies to ensure quality and include with welcome kits, and accompanying paperwork, ensuring compliance with transportation requirements for stability and conformance with established protocols.
• May coordinate equipment pick-ups that are due for maintenance from patients.
• Receive, stock, and maintain inventory of Pharmacy packing and shipping supplies. Receive administrative supply orders and distribute to appropriate storage areas within the facility.
• Process delivery ticket tracking, monitoring, and exceptions through carriers’ electronic systems.
• Ensure that shipping operations support the achievement of customer service goals and comply with customer service protocols in all internal and external business interactions.
• Provide Pharmacy administrative and inventory control support as required.
• Monitor work area, equipment, and activities to ensure that conditions are compliant with regulatory, training, procedural and policy requirements for operation and safety.
• Assist to train new team members in shipping operations.
• Conduct deliveries for assigned route as needed.
• Perform or assist with any operations, as required to maintain workflow and to meet schedules and quality requirements.
• Participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, and policies.

Plus – may perform other duties as assigned.

Key Interactions:

• Warehouse
• Pharmacy Staff
• Patients
• Referral Sources
• Vendors

Education and Experience:

• High School Diploma required.
• Clean DMV record required
• Prior experience with delivery preferred

Technical / Specialized Knowledge, Skills, & Abilities:

• Knowledge of safety hazards and proper use of various shipping materials and tools
• Demonstrated ability to lift and move heavy packages with or without assistive devices and in compliance with safe handling procedures.
• Clear understanding of basic healthcare protocols for privacy.
• Skilled utilization of computer software in a Windows environment including MS Word and Excel.
• Knowledge of computer programs utilized for Logistics
• Knowledge of effective communication methodologies utilized to ensure timely and accurate exchange of information.

Behavioral Competencies:

• Organizational Skills.
• Technical Capacity.
• Initiative.
• Thoroughness.
• Time Management.
• Communication Proficiency.
• Demonstrated orientation to careful attention to detail and accuracy in work activities.

Working Conditions:

• Standard office/pharmacy environment.
• Full-time position with standard business hours; flexibility to work additional hours during peak periods is expected.
• Prolonged periods of sitting/standing in either open or confined spaces. Inside and outside of facilities and vehicle.
• Must be able to lift, bend, stoop, climb, reach, and lift up to 50 pounds at a time.

Equal Opportunity Employer:
We are an equal opportunity employer committed to diversity and inclusion. We celebrate diversity and are dedicated to fostering an inclusive environment for all employees.