Shop Assistant

Shop Assistant – Skate, Skateboard & Scooter Shop (Part-Time / Casual)
Morisset, NSW

Love helping people? Join the team at Roller Derby Heaven and Skate Warehouse.

Roller Derby Heaven (RDH) has been supporting Australia’s skate scene for over 30 years, from roller derby and recreational skating to inline, skateboards, and scooters. We’re a family-owned, grassroots business based in Morisset, NSW, and we’re passionate about giving skaters of all kinds access to the best gear, honest advice, and great service.

We’re looking for a Shop Assistant to help run our Morisset store alongside our Store Manager and owners. This is a hands-on role suited to someone confident in customer service who is happy to take responsibility, work independently, and help keep the shop running smoothly day to day.

Applicants of any age are welcome, provided they have solid customer service experience.

About the Role

This is a customer-facing retail role where you’ll be involved in all aspects of running a skate shop, from helping customers choose the right gear to keeping the store organised and presentable.

Hours:

• Starting at 10–15 hours per week

A driver’s licence is essential, as you’ll need reliable transport to get to work in Morisset.

Key Responsibilities

• Welcome and assist customers in-store with friendly, confident service
• Provide advice on skates, skateboards, scooters, and safety gear
• Assist with fittings for skates, scooters, and skateboards
• Handle sales and transactions using the POS system
• Answer phone calls and respond to online enquiries (email/website)
• Keep the store clean, tidy, and well-stocked
• Set up and maintain displays and promotions
• Work closely with the Store Manager and owners to support daily operations

What We’re Looking For

• Proven customer service experience (retail, hospitality, or similar)
• Confident communicating with customers of all ages
• Reliable, punctual, and able to work independently
• Willingness to learn product knowledge and fitting skills
• Basic computer skills and comfort using online systems
• A genuine interest or experience in skating, skateboards, or scooters is highly regarded but not essential.
• Valid driver’s licence and reliable transport (essential)

Job Details

• Job Type: Part-Time / Casual
• Location: Morisset, NSW (in-store role)
• Hours: 10–15 hours per week to start
• Key Days: Must be available Saturday from 10am-3pm
• Pay: In line with the Retail Award, based on experience

Perks & Benefits

• Up to 50% staff discount on skates, skateboards, scooters & gear
• On-the-job training and mentoring
• Supportive, skate-loving team environment
• Closed on public holidays (including Easter, Christmas & New Year)
• Opportunity to grow with a long-standing local business

How to Apply

Please send us your resume and a short cover letter outlining:

• Why you’d be a great fit for the role
• Your availability
• Your customer service experience
• Any interest or background in skating, skateboards, or scooters

Roller Derby Heaven is more than just a skate shop — we’re a hub for the local skating community. If you’re reliable, people-focused, and keen to be part of a passionate team, we’d love to hear from you.

Job Types: Part-time, Casual

Pay: $24.34 – $34.76 per hour

Expected hours: 10.0 – 20.0 per week

Work Location: In person