SHOP ASSISTANT

We have a great team and work so hard to ensure that all of our members carry out every task with a common goal. We believe in kindness, fairness and a safe, happy working environment. We are all team players. If you wish to apply for any of the positions below, please ensure that you have the appropriate working rights for the particular application. We receive many resumes each week so please always include a cover letter detailing which position you are applying for and why.

We look forward to welcoming you at The Classic Cupcake Co.

SHOP ASSISTANT

Are you the next new face at The Classic Cupcake Co in Mosman?!

If you love cake and cupcakes, and have previous experience in a customer facing role then we would love to hear from you. Our small team is growing and we are looking for someone to join us immediately.

The ideal candidate will:

• Have previous retail and/or hospitality experience

• Have an active interest in social media

• Speak good English

• Be available for immediate training

• Have a relevant visa and the ability to work unrestricted in Australia

• Love cupcakes!

Details:

• Casual contract

• Available to work 2-3 days per week (possible opportunity to expand to more days for the right candidate)

• Daily hours are 8:30am - 5:30pm in Mosman (2088)

Job Role:

• Serve customers and manage orders

• Regularly create content for social media including Instagram & Facebook

• Ensure that the store is of impeccable standard at all times

• Manage customer enquiries over the phone, email and in person

There is room for growth in other areas of the business for the right candidate. This may include delivering our Academy Masterclasses or hosting Kids Birthday Parties.

Alongside Anna, and supported by the loyal team, you will become an established and recognised face of The CCC. If you love sweet treats, pride yourself in high standards of customer service and most importantly you take pride in being a brand ambassador, then this could be the job for you.

This is a fun and fast-paced job. There are some days that we are super busy and there is lots to manage so you do need to be a personality type who loves a challenge, is calm and conscientious.

Personal Attributes:

• You would be a key representative of the brand and a role model for your team.

• You must be impeccably presented with excellent communication skills and enjoy engaging with customers and colleagues.

• You have strong leadership skills whilst maintaining a friendly, approachable and confident personality.

• You will have experience in customer service and managing people

• You will have great sales knowledge and ability to communicate well in person, on email and over the phone.

• You are reliable, kind, friendly and pride yourself on achieving great results.