Shop Floor Assistant

Job Overview

As a Shop Floor Assistant, you’ll help customers find what they need while keeping the shop floor welcoming, tidy and well presented. You’ll work with colleagues to support smooth day-to-day retail operations.

Duties

• Welcome customers, answer questions clearly and provide helpful product guidance.
• Replenish stock and maintain attractive displays through effective merchandising.
• Use basic maths to support transactions and check stock information accurately.
• Keep the shop floor organised and manage tasks effectively throughout your shift.
• Use good phone etiquette when handling customer or colleague enquiries.
• Suggest relevant products where appropriate, using a helpful approach to upselling.

Your impact: Clear communication and well-presented displays help customers shop with confidence and find suitable products.

Experience

• Strong communication and organisational skills, with good time management.
• Confident using English and basic maths in a customer-facing setting.
• Bilingual or multilingual skills are welcome; Spanish is particularly useful.
• A friendly, reliable approach and willingness to support customers and colleagues.

Pay: £12.71-£13.50 per hour

Benefits:

• Company pension

Work Location: In person