Shop Manager / Assistant Manager - Bakery Cafe

Job Highlights

• Passion in excellent customer service
• Friendly working environment
• Opportunities for growth across the company

Responsibilities:

• Handle Opening and Closing of the shop depending on the schedule
• Maintain excellent customer service
• Maintain the tidiness and cleanliness of the shop
• Good understanding of the menu items to guide customers
• Keep the merchandising areas well organized & attractive
• Implementing the workflow & supervise the front of house team
• Coaching staffs on sales program & customer's approach (welcome, answer questions)
• Arranging the roster
• Ordering Food & Drinks to suppliers & handling the end of year inventory
• Limiting wastage of fresh products & adjusting orders
• Taking decisions / reporting issues / asking for help in certain situations
• Handling customer’s requests

Requirements:

• • Must be able to arrive at 06:30am
• • Good command of spoken English. Cantonese / Mandarin are a big+
• • Good communication skills and positive attitude
• • Team player
• • Willing to learn & demonstrating interest in the F&B service industry
• • Experience in handling a POS & computer tasks is a +++
• • Good command in making coffee is a +++
• • Neat personal appearance & High level of personal hygiene

Working hours: 8.25 hours + 1 hour break per shift
Straight Shifts: 06:30-15:45 & 12:15-21:30 (including 1 hour meal break)
Day off: 5 days off per month

Other Benefits:
12 to 18 Annual leave + 15 Statutory Holidays
Maternity/Paternity leaves + Marriage leave + Bereavement leave
Work Anniversary Bonus
Discretionary bonus on performance
MPF

We offer excellent career development opportunities and attractive salary to the right candidates.  Interested parties, please send us your full resume with expected salary.