Shop Manager

JOIN TEAM PERC

Our mission is to share good times and awesome coffee with people at every step of their coffee journey. We’re looking for awesome folks to join the crew.

Excellence, passion, hospitality, inclusion, and fun drive us. We prioritize kindness and respect. We like to keep the vibes high.

If that sounds good, hit us up.

PERC PERKS

Insurance

The crew has access to health, dental, and vision insurance plans.

PTO

The crew gets paid time off cause we all need rest and recharge.

Sick Leave

The crew gets paid sick days so they can rest and get well safely.

FREE Swag

The crew gets free coffee and swag to keep their drip fresh.

Shop Manager • SAV/ATL

We're looking for a fantastic human excited to lead a team of dedicated baristas and create a positive and welcoming environment that reflects our passion for awesome coffee and next-level hospitality. You will oversee daily operations, manage inventory, ensure high standards of coffee preparation, and, most importantly, cultivate a customer-first mindset across the entire team. Your leadership will drive us on our collective mission to share good times and awesome coffee with people at every step of their coffee journey.

What you’ll do:

• Lead with kindness and hospitality

• Creating a welcoming environment for guests and team

• Manage inventory, purchasing, and waste monitoring

• Oversee hiring, onboarding, training, and scheduling

• Create schedules in accordance to shop-specific needs and labor goals.

• Act as shift coverage when other options are unavailable

• Handle labor management, payroll, and compliance with regulations

• Conduct annual performance reviews

• Manage employee professional development

• Facilitate employee counseling, development and feedback

• Collaborate with lead barista to improve training, menus, and workflows

• Maintain shop cleanliness, equipment maintenance

• Maintain food safety compliance

• Track performance data and implement shop-specific SOPs

• Collaborate with other managers to share best practices

• Perform all duties required of baristas

• Uphold PERC’s mission and values in their work

What we’re looking for people who:

• Have at least one year of specialty coffee experience

• Have at least one year of leadership experience

• Have a service-first mentality with a willingness to learn

• Have an inclusive mindset

• Thrive on a team and enjoys leading by example

• Communicate effectively and professionally

• Uses active listening and is fully present

• Has excellent problem-solving skills

• Has the ability to work in a fast-paced environment

• Are skilled in professional development, organization

• Is an autonomous decision-maker

• Have a positive outlook and a team-first mentality

• Is able to give and receive constructive feedback

• Ability to stand for up to 8 hours, repeatedly lift and carry up to 30lbs

• Participate in quality assurance of products, including tasting espresso

Job Requirements:

• Have specialty coffee and barista experience for a minimum of one year

• Leadership or management experience, kitchen experience is a plus

• We hire for shop manager positions as available

• Full-time salaried position - 5 days/week,

• Weekend availability required

Compensation & Benefits:

• $55,000 annually

• Health, vision, & dental insurance

• Paid time off

• Paid sick leave

• Free coffee and swag

The job description above does not list each and every job responsibility of a manager. Other duties and responsibilities may be assigned as necessary.

At PERC, we value diversity and encourage everyone to apply, even if you don’t meet every qualification. We are an equal-opportunity employer and believe our differences make us stronger. We encourage you to apply to roles that would make you excited to come to work everyday.