Shop support

About Oliver

Oliver Fire Protection & Security is a privately held, full-service life safety provider serving the Northeast Corridor. Founded in 1957, Oliver has distinguished itself as one of the most respected life safety providers in its territory by placing a high emphasis on delivering quality solutions while exceeding customer expectations. We help protect lives and property through industry-leading fire protection, life safety, and security solutions, and we're committed to safety, customer service, teamwork, and creating long-term career opportunities for our employees.

Position Summary

We're seeking a dependable Shop Support Specialist to join our Fabrication and Shop Support team. In this role, you'll receive, pick, package, organize, and prepare materials for scheduled jobs and service calls while working closely with field representatives, fabrication personnel, superintendents, and internal departments to support timely jobsite delivery.

This is a hands-on shop support role focused on material picking, service support, inventory coordination, and safe warehouse operations.

What You'll Be Doing

• Receive, pick, package, organize, and date materials for scheduled jobs and service calls to support timely delivery.
• Pull and prepare stock and special-order materials for shipping so items are accurately distributed as needed.
• Keep paperwork organized for back-ordered materials and communicate shortages to the appropriate team members.
• Maintain a clean, organized, and safe warehouse while supporting efficient and accurate shipping from the shop.
• Provide required materials and equipment for service work and support off-hour fabrication and delivery needs for service calls.
• Communicate material, fabrication, and delivery status updates to field teams, the Daywork Superintendent, Service Administrator, and other stakeholders.
• Support accurate costing of materials, equipment, fabrication, and delivery charges for invoicing purposes.
• Work with fabrication, purchasing, daywork, and field service teams to support service-related work, van inventory needs, material procurement, and jobsite continuity.

What We're Looking For

Required

• High school diploma or equivalent required.
• Ability to receive, pick, package, organize, and prepare materials for scheduled jobs and service calls.
• Ability to communicate clearly with field representatives, fabrication personnel, superintendents, purchasing, service, and internal departments.
• Strong organization, attention to detail, teamwork, and problem-solving skills.
• Ability to support safe warehouse operations, material handling, deliveries, and shop service support needs.
• Must be able to successfully complete any required background check, drug screening, or company compliance requirements.

Preferred

• Previous warehouse, shop, fabrication, service support, construction, or material handling experience preferred.
• Working knowledge of sprinkler systems, equipment, appurtenances, materials, and service-related support needs preferred.
• Training related to warehouse safety, material handling, fabrication support, inventory, or jobsite delivery coordination preferred.
• Experience reviewing material requests, backorders, catalogue cuts, information sheets, delivery needs, service documentation, or jobsite requirements preferred.

What We Offer

• Competitive compensation based on experience, education, and certifications
• Medical, dental, and vision insurance
• Company-paid life and AD&D insurance
• 100% company-funded profit-sharing program
• Paid time off and training and growth opportunities
• Employee referral program and supportive team-oriented environment

Why Oliver

We're proud of the culture we've built at Oliver. Our team is driven by safety, customer service, and a commitment to helping one another succeed. We believe in creating opportunities for growth, recognizing hard work, and building careers that last.