Shop Technician

SUMMARY

This position requires knowledge of general material handling equipment. Technicians must be capable of trouble shooting and providing repairs. Good knowledge of parts and the ability to determine if part needs to be replaced or repaired. Ability to write clear job recommendations and descriptions as well as ensure all paperwork is completed and given to the shop lead in a timely manner.

Responsibilities:

The following responsibilities are a general guideline and not intended to be an exhaustive list of the full scope of responsibilities. Duties and responsibilities are subject to change based on business needs and at managements discretion.

• Repair gasoline, LPG, electric or diesel-powered forklifts
• Disassemble and overhaul engines, transmissions, clutches, and other assemblies
• Make repairs as needed including replacing worn or broken parts, adjusting brakes, tightening body bolts, aligning wheels, etc.
• Lubricate vehicles and perform other duties in connection with maintenance and operation of lift trucks as required
• Includes manual labor such as heavy lifting and operating power equipment
• Make supervisor aware of problems as they occur
• Complete paperwork, as needed, to open work order / close work order
• Keep work area clean
• Practice safe work habits
• Other duties as assigned by supervisor

Shop Job Responsibilities:

Used/Reconditioning

• Analyze the current condition of the equipment to determine cost of repairs
• Get lead man approval on repair needed as well as estimate of time to repair
• Complete repair within the established time frame

New Customer Repairs

• Are expected to perform any type of repair on any brand or type of equipment
• Determine needed repairs and give repair quote to Parts Department for parts price quotes, then give to CSSR who will contact the customer for approval
• When repair is approved by the customer, tech is expected to meet repair in time quoted

Rental Repairs

• Check if unit is rental ready

• Perform any maintenance or repair

• Return lift to rental ready line Check Out

• Check condition of truck against work order and confirm work was done and done properly

• High school (or GED) graduate

• Three to five years (material handling industry) mechanic experience

• Own your own tools and toolbox preferred

• Must have excellent driving record and be able to go in the field if necessary

• Good attendance and punctuality a must

• Ability to perform job within specified time guidelines

• Must be reliable, report to work on time, follow directions and get along well with co-workers and management personnel

• Expected to attend technical classes when offered

• Appearance must be neat and professional

Physical Requirements

• Must be able to repetitively stoop, bend, push, pull, squat, climb and kneel on a regular basis
• Must be able to operate power machinery, use hand tools, us air compressor tools, band saw and department grinder, steam cleaner, and parts washer machines
• Must be physically able to repetitively lift 50 pounds unaided (must ask for assistance if lifting over 50 pounds)
• Must be physically able to operate / drive, a company van if necessary, to go to customer site
• Must have the ability to use navigation system to reach customer or vendor location