Shopify Operations Executive

We are looking for a Digital Experience Operations Executive to ensure our websites remain accurate, efficient and commercially effective.

This role focuses on keeping every website updated, operational and ready for every campaign, product launch and promotional event.

You will work closely with Brand, Marketing and Creative teams to transform business plans into flawless online executions.

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Key Responsibilities

1. Shopify Website Operations

• Manage day-to-day Shopify backend operations.
• Upload and maintain products, collections and website content.
• Update pricing, promotions and campaigns.
• Configure navigation menus and collection structures.
• Ensure website information remains accurate.

2. Campaign Execution

• Launch campaign pages according to marketing schedules.
• Configure discounts and promotional mechanics.
• Prepare landing pages before campaign launches.
• Ensure campaigns go live accurately and on time.

3. Website Maintenance

• Conduct regular website QA.
• Identify broken links and missing content.
• Monitor inventory display.
• Coordinate with developers when technical issues arise.
• Test website updates before publishing.

4. SEO & Website Optimisation

• Maintain SEO basics: Meta titles, Meta descriptions, Image ALT text, URL structure
• Monitor page performance.
• Support basic CRO improvements.

5. Website Analytics

• Monitor: Shopify Analytics, Google Analytics, Microsoft Clarity / Hotjar (if implemented)
• Identify opportunities to improve website performance.
• Prepare simple weekly website reports.

6. Cross-functional Coordination

• Work closely with Brand, Marketing, Creative, Warehouse, Customer Service and Developers to ensure every website reflects the latest products and campaigns.

Requirements

• Diploma or Degree in E-commerce, Business, Marketing or related field.
• Experience managing Shopify stores.
• Familiar with Shopify backend, Product management, Collections, Discounts and Basic SEO.
• Basic understanding of Google Analytics.
• Strong attention to detail.
• Organised and systematic.
• Able to manage multiple websites simultaneously.

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Please note that only shortlisted candidates will be contacted. We know how much work goes into a job application, and we want to thank you for being so considerate of our process. By focusing our communication on shortlisted candidates, we can move through the hiring process more efficiently. We wish you the very best in your search.