Showroom Administrator

Job Objective

As a Showroom Administrator for Watches of Switzerland Group, you will play a key role in ensuring that all areas of administration within the showroom are kept in line with company procedures. You will be a dedicated and committed team player offering a consistent support to the showroom and clients; with a passion for delivering excellent client service ensuring that everyone has an amazing experience in our Showrooms.

Responsibilities

• As a Showroom Administrator you will be responsible for ensuring all areas of administration within the showroom are kept in line with company procedures
• You will be using your excellent interpersonal skills and passion for the business to engage with clients and colleagues
• You will be well presented at all times with a positive “can do” attitude; delivering excellent client service to everyone that you meet, you will play a key role in the Showroom’s success!
• Ensuring all administrative tasks and related documentation adheres to Company Audit and Security procedures, including stock control, end of day paperwork and banking
• Ensuring enquiries and orders are dealt with in an efficient manner
• Managing all internal stock and repair systems in line with audit procedures
• Ensuring quality housekeeping and efficient set up in all admin associated areas of the showroom
• Answering and directing telephone enquiries
• Delivering an exceptional client experience
• Completion of relevant training via e-learning
• Adhering to company dress code
• Other duties and responsibilities as assigned by management

Knowledge and Skills Required

Experience

• Watch product knowledge
• Visual merchandising skills

Skills

• Excellent planning and organizational skills
• IT literate
• Flexible and adaptable to change
• Motivated, proactive and dedicated
• Excellent interpersonal and communication skills