Showroom coordinator

About the role

You'll be the first face our customers see, and often the person who helps them fall in love with their new floor. You don't need to be a flooring expert on day one – full training is provided – but you do need to genuinely love working with people and take pride in getting the details right.

Key responsibilities

• Warmly greeting and looking after every customer who walks through our door
• Giving great advice, drawing on (and building) your flooring knowledge so customers choose the right floor for their home and lifestyle
• Booking in-home consultations and site measures
• Handling phone and online enquiries
• Running in-showroom consultations with customers
• Keeping our showroom looking beautiful and well presented
• Maintaining our sample range so it's always up to date and easy to find
• Keeping product pricing current and accurate
• Liaising with our sales team and passing on customer information and enquiries

About you

• A warm, welcoming, can-do attitude – you're the kind of person who makes people feel at ease
• Great organisational skills and attention to detail
• Comfortable juggling customers, phones, and admin without dropping the ball
• A background in flooring or interior design is a big plus, but absolutely not required – we'll train the right person
• Reliable and happy to genuinely own the showroom as "yours"

About us

Midway Flooring has been the Hibiscus Coast's trusted, independently-owned flooring specialist since 2000. We're all about great advice, quality workmanship, and making sure every customer walks away with a floor they'll love for years to come.

Benefits

• Flexible, family-friendly hours built around school pick-up and drop-off
• A supportive, close-knit team who'll set you up to succeed
• Full training provided
• The chance to make this role your own in a well-established, respected local business