Showroom Coordinator

Job Title: ADMIN & SHOWROOM COORDINATOR

Responsible for the day-to-day operations of the showroom, ensuring that the showroom and office is well-kept and maintained, and is visually merchandised to the excellent standard of the company and that the highest level of customer service is given at all times.

Front Desk

• Maintaining the Megaworld Global-Estate (South) image to the highest standards
• Monitors the upkeep and cleanliness of the showroom, ensuring that the showroom - reception counter, lounge areas and model units are tidy and presentable
• Receives guests and clients at the front desk by greeting and welcoming them, register them in their respective logbooks and direct them to the appropriate person
• Monitors the manning of agents and queuing of walk-in clients
• Answer, screen and forward incoming phone calls
• Maintain security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges, gate pass)
• Assign in registration area for some company events
• Misc. administrative tasks as and when required and other tasks and responsibility necessary for the department and beneficial to the Company
• Implementation of proper attire especially when they are in manning schedule (Sales).

Reports

• To produce Manning Report in Showroom monthly.
• To produce weekly and/or monthly report of damaged/defect materials in Showroom.

Customer Service

• To ensure that Clients are extended the highest levels of customer service at all times
• Must be knowledgeable of all projects and must know how to present it to clients
• To deal promptly with Customer complaints, liaising with customer services in order to resolve queries
• Assist Clients of Agents who are not around

Qualifications:

• Bachelor’s degree in Business Administration, Marketing, Operations, or any related field.
• Proven work experience in administrative, customer service, operation roles is an advantage.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Detail-oriented with a keen eye for cleanliness and visual presentation.
• Knowledgeable in basic office equipment and systems (e.g., telephone, logbook, visitor management).
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Customer-service oriented with a proactive attitude.
• Willing to be assigned in the showroom (on-site) and support sales events as needed.
• Ability to maintain professionalism and uphold company standards at all times.

Work Location: GF Southwoods Mall, Brgy. San Francisco, Biñan, Laguna

• Work Schedule: Monday - Thursday (8 AM - 6 PM) Friday (8 AM - 5 PM)