Showroom Executive

Position

Showroom Executive

Location

Gurgaon

Reporting to

Marketing Head

Position Summary

We are looking for a dynamic and customer-focused Showroom Executive to run showroom locations

The ideal candidate will be the face of the brandengaging every walk-in customer, understanding their requirements, and helping them make confident product choices

This role requires good communication, strong persuasive skills, and an eye for design, colour, and current trends is a plus

Key Areas of Responsibility

1. Customer Engagement:

a. Welcome and greet walk-in customers warmly.

b. Understand customer needs and recommend products with confidence

c. Explain features, benefits, and applications effectively

2. Sales & Conversion:

a. Persuasively guide customers through the buying journey

b. Upsell and cross-sell where relevant

3. Showroom Management:

a. Maintain spotless showroom ambience at all times.

b. Ensure displays are well-organized, attractive, and updated as per brand guidelines

c. Manage inventory and coordinate replenishments of collaterals

4. Design & Aesthetic Understanding:

a. Assist customers in choosing colour combinations, finishes, and design options.

b. Stay updated on market trends, interior styles, and product innovations is a plus

5. Reporting & Coordination:

a. Maintain daily footfall reports and sales logs.

b. Coordinate with marketing team for promotions or product updates.

c. Share customer feedback and suggestions

THE PERSON

Qualification

BE

Experience

3-5 Years

Experience in retail store / merchandizing

Competencies

Good communication skills

Understanding in laminates / colors / designs is a plus

Presentable personality with a positive attitude

Personal Characteristics

1. Customer oriented

2. Know How to communicate & Listen well

3. Positive attitude

4. Good interpersonal skills