Showroom Manager

About the role

This is a hands-on leadership role for someone who can build relationships, develop new business, lead a sales team and coordinate projects from opportunity through to delivery. Strong communication, high emotional intelligence and the ability to open new markets are essential.

Key responsibilities

• Drive market development and actively identify new builders, developers, architects, commercial projects and strategic business opportunities.
• Build, maintain and expand strong client relationships; understand customer needs, project budgets, timelines and decision-making processes, and convert opportunities into orders.
• Lead the day-to-day operation of the showroom sales team, including task allocation, client follow-up, quotation progress, sales conversion, work quality and team accountability.
• Monitor team and individual sales performance, analyse results, identify gaps and implement practical improvement actions.
• Conduct regular sales meetings, keep priority projects moving and resolve issues affecting quotations, contracts, delivery, installation, after-sales service or payment collection.
• Coordinate effectively with Estimating, Finance, Procurement, Production, Warehouse, Logistics, Installation and After-Sales teams to ensure accurate and timely project execution.
• Progress commercial projects from initial opportunity through quotation, negotiation, contract execution, delivery and follow-up, while protecting profitability, payment security and customer relationships.
• Support accounts receivable follow-up, identify commercial or credit risks early and escalate major issues promptly.

About you

• Excellent English and Mandarin communication and relationship-building skills, with the confidence to deal with builders, developers, architects, project managers and internal teams.
• High emotional intelligence: calm under pressure, commercially mature, tactful, persuasive and able to manage difficult conversations constructively.
• Strong market development capability and a genuine hunter mindset — able to identify opportunities, build networks and create new business rather than simply wait for enquiries.
• Proven leadership and team-management ability, with strong follow-up, execution and accountability.
• Commercial judgement, negotiation skills and the ability to balance customer service with margin, risk and operational requirements.
• Experience in windows, doors, glazing, construction, building products, project sales or a related industry is highly regarded.
• Ability to read project information, understand quotations and coordinate multiple commercial projects at the same time.
• Self-motivated, organised, resilient and comfortable working in a fast-moving growth environment.

About us

Jolong Australia is a growing national supplier of premium aluminium windows and doors, with showrooms and operations across major Australian cities.

Benefits

• Competitive salary package with performance-based incentives.
• A senior, visible role with real responsibility for showroom growth, market development and team performance.
• Opportunity to work with a fast-growing national business and a broad range of residential and commercial projects.
• Long-term career development for a high-performing commercial leader.