Showroom Specialist

Are you passionate about creating exceptional customer experiences? Do you enjoy helping people, building relationships, and being part of a high-energy team? We’re looking for a Showroom Specialist who thrives in a customer-focused environment and wants to play a key role in helping customers bring their home projects to life.

As the face of our showroom, you’ll be the first person customers connect with, whether they walk through the door or call in. This role combines customer service, sales support, event coordination, and marketing involvement, making it a great opportunity for someone who enjoys variety and relationship-building.

About Us

At Pella South Texas, our mission is to provide the best windows and doors to give you the best view of life. Founded on a commitment to quality, integrity, and service, we have become a trusted choice for residential and commercial customers throughout South Texas.

We are passionate about building a culture rooted in compassion, continuous improvement, teamwork, and faith-based values. We believe our people are the heart of our success, and we are committed to creating an environment where employees are supported, challenged, and celebrated.

Our Core Values

• Compassion – caring for the person before the thing
• Continuous Improvement – never reaching the top, always striving to do so
• Have Fun Along the Way – working, winning, and celebrating as a team
• Everybody Must Win – striving to achieve what everyone wants: the customer, employee, and company

What You’ll Do

• Welcome showroom visitors with enthusiasm, professionalism, and genuine hospitality
• Help turn walk-in and phone inquiries into sales opportunities by capturing and managing leads in our CRM system
• Conduct engaging showroom consultations for scheduled and walk-in customers
• Educate customers on product features, benefits, and design options
• Support the sales team with administrative and operational tasks
• Keep the showroom clean, organized, and visually inviting
• Assist with showroom events, promotions, and community outreach efforts
• Support marketing initiatives including social media, home shows, and promotional campaigns
• Collaborate with a team that values customer experience, teamwork, and continuous improvement

What We’re Looking For

• Strong communication and people skills
• Someone who genuinely enjoys connecting with customers and building relationships
• Ability to listen carefully and identify customer needs
• Organized and detail-oriented with strong follow-through
• Comfortable learning product details and explaining them confidently
• Familiarity with social media and event promotion is a plus
• Strong networking and relationship-building abilities
• High school diploma or GED required
• Availability Monday through Friday, with occasional evenings (up to one night per week) and rotating Saturdays

Why Join Us?

We offer more than just a job. We offer a team-oriented environment where your contributions matter and your growth is encouraged.

Benefits Include:

• 401(k) with company match
• Health, dental, and vision insurance
• Short-term disability
• Life insurance
• Paid time off
• Travel reimbursement
• Opportunities to grow within the company
• Supportive and collaborative team culture

Work Environment

This position is primarily based in our showroom and office environment. The role involves standing, walking, interacting with customers, light lifting, and maintaining an active presence throughout the day.

If you enjoy working with people, creating memorable customer experiences, and being part of a growing team, we’d love to hear from you.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Preferred)

Ability to Commute:

• San Antonio, TX 78217 (Required)

Ability to Relocate:

• San Antonio, TX 78217: Relocate before starting work (Required)

Work Location: In person