Shuttle Driver

Overview:

The Shuttle Driver is responsible for providing safe, timely, and courteous transportation for guests and staff between parking areas and resort base locations. This role plays a key part in delivering a positive first and last impression of the resort. As part of a guest-focused team, the Shuttle Driver is expected to actively contribute to creating a welcoming environment, with a strong commitment to exceptional service and guest satisfaction.

Come work and play at Seattle’s home mountain, the Summit at Snoqualmie. Located an hour from Seattle, at the junction where the Pacific Crest Trail crosses Interstate 90. With summer activities ramping up with spectacular Mountain Biking trails and Scenic Lift Rides, there is a lot to do all year long.

Responsibilities:

Long Term Thinking

• Monitor weather and road conditions, adjusting driving style and route accordingly to maintain safety and efficiency.
• Support crowd control and flow of foot traffic in busy loading zones and parking areas.

Excellence in Execution

• Provide safe, timely, and courteous transportation for guests and staff between designated resort locations, parking areas, and base facilities.
• Follow all traffic laws, resort regulations, and departmental protocols while operating the shuttle.
• Conduct pre- and post-trip vehicle inspections and complete required documentation; report any maintenance concerns immediately to the Vehicle Maintenance Department.
• Keep shuttle interiors clean and presentable throughout the shift; perform basic cleaning and restocking tasks as needed.
• Remain flexible with scheduling, including weekends, holidays, split shifts, or early/late hours based on resort operations.

Attitude is Everything

• Deliver excellent customer service by maintaining a friendly, professional, and approachable attitude at all times.
• Assist guests with loading and unloading gear, strollers, or luggage as needed, ensuring accessibility for all passengers, including those with mobility challenges.

Develop Great People

• Communicate clearly and professionally via two-way radio with dispatch, supervisors, and other shuttle drivers to coordinate service.
• Notify your supervisor promptly of any incidents, accidents, or changes in your driving record.

Serve First

• Stay informed about resort services, events, and policies in order to answer guest questions and provide helpful information.
• Assist in emergency or evacuation procedures as directed.
• Perform other duties as assigned to support transportation or resort operations.

Qualifications:

Required

• Must possess a valid WA driver's license with a clean driving record.
• Ability to work independently with minimal supervision while also taking direction effectively.
• Must be able to pass a criminal background check in accordance with company policy.
• Strong verbal communication and interpersonal skills; able to interact professionally with guests, coworkers, and supervisors.
• Must be dependable, punctual, and adaptable to varying schedules, including weekends, evenings, and holidays.
• Comfortable working outdoors in varying weather conditions.
• Ability to safely operate shuttle vehicles in high-traffic, snowy, or low-visibility conditions.

Preferred

• Familiarity with basic vehicle inspections and reporting procedures.

Click Here for Full Job Description

Join our team and enjoy The Summit Experience!

Wage and Benefit Info:

The wage range for this positions is: $22.00 to $24.00/hr

This is a non-benefited role.

All individuals may contribute to the 401(k). An employee must work 1,000 hours in a calendar year to qualify for the discretionary match (there is a 2 year vesting cliff).

All individuals accrue sick time at 1 hour per 40 hours worked to a maximum of 64 hours per year.

All Team Members may participate in our Ally Heath benefit. It gives fast and easy access to Telemedicine and Mental Health appointments. It covers all family members and there are no copays or deductibles. It is a $4 deduction each week.

It is the policy of Boyne Resorts to recruit, hire and promote in all job classifications and shall not discriminate with regard to race, color, national origin, religion, ancestry, sex, age, sexual orientation, gender identity, disability, veteran status, or any other non-merit factor. Boyne Resorts is committed to valuing individual diversity in the workplace by reaching beyond stereotypical views and using the strengths and different perspectives and unique backgrounds that each person offers. Even more importantly, Boyne Resorts embraces and derives value from the diverse views that each individual brings.