Simulation Center Coordinator

I. Job Summary:

The Simulation Center Coordinator serves as the primary administrative staff for the

VCOM - Virginia Simulation and Educational Technology Center. The coordinator

reports to the Senior Associate Dean for Simulation and Educational Technology. This

position provides high-quality administrative support to the department by displaying

sound judgment, accuracy, diplomacy, confidentiality, and discretion. The duties include

maintaining purchase orders, department finances, inventory items, and departmental

support.

Other duties include general receptionist duties (answering phones and meeting and

greeting clients and visitors), general clerical duties (assisting in organizing a wide variety

of office functions, coordinating files and records, coordinating schedules).

The position is a part of an innovative team led by the Senior Associate Dean for

Simulation and Technology.

II. Job Duties:

The following description of job responsibilities and standards is intended to reflect the

major responsibilities and duties of the job in order of importance, but is not intended to

describe minor duties or other responsibilities as may be assigned from time to time.

1. Learning Management Systems

a. Assist with the creation and development of online modules/exams

b. Assist with the collection and reporting scoring results

c. Review all survey results

d. Supervise and maintain organizational structure within LMS’s

e. Maintain department testing equipment

f. Assist with providing instruction of use

Job Title: Simulation Center Coordinator

Department: Simulation Center Date: September 2026

FLSA: Non-Exempt Work Location: Virginia Campus (onsite)

Employee Category:

Classified Staff

Work Schedule: Mon. – Fri.

8:00 am – 5:00 pm; may require adjustments

to the schedule to allow for additional late

hours or weekend work.

Reports To:

Senior Associate Dean of

Simulation and Educational

Technology

Percent Employment: 100%

Direct Reports: None

2. Technical Support

a. Develops, integrates, manages, maintains, supports, and trains users for all

hardware and software associated with learning management systems (LMS),

including, but not limited to:

• SIMULATIONiQ

• Canvas

• ExamSoft

• Articulate Storyline

• Laerdal Medical Software

• Via Learning Management System

• Body Interact

• SignUp Genius

• Microsoft Office Suite

b. Data and metrics from all testing sessions will be analyzed, reported, and

archived to meet the testing standards as established by the College.

3. Department Finances

a. Review, file, and code purchase orders

b. Review, file, and code staffing invoices

c. Log monthly credit card report

d. Monitor budget and non-budget items

e. Use VCOM accounting software, Concur, to code and track all expenditures

f. Submit all financial documents to the Finance Department

g. Meet with the Senior Associate Dean for Simulation and

Educational Technology for budget development

4. Human Resources

a. Assist the Associate Dean in human resource issues

5. Inventory

a. Learn SIMULATIONiQ inventory management system

b. Assist in asset and stock inventory

c. Assist in ordering stock as needed

6. Simulation Operations and Support

a. General

• Manage database of faculty contact hours for CME reporting for all

simulation center programs and activities

• Provide faculty members an annual report of CME hours

• Provide AOA representative an annual report of faculty CME hours

• Assist in the distribution of learning materials, schedules, and other items

to faculty for all simulation activities.

• Perform general office and administrative support duties including scan,

copy, and fax documents; prepare, edit, and proofread documents; send

meeting announcements and reminders; order and maintain office

supplies; and schedule appointments for the department.

• Utilize Microsoft Word, Excel, PowerPoint, Outlook, and Internet

proficiently for creating documents, reports, surveys, databases and sign-
up systems to schedule appointments for large groups for the department.

Proficiency in this area is a must.

• Assist with travel arrangements and conference registrations. Make hotel

and flight reservations as needed; obtain directions; create event folders

with hotel and flight confirmations, directions, agenda, etc. for the

department.

b. Integrated Clinical Cases/Standardized Patient:

• Assist with exam room set-up/take-down

• Assist with set-up/take-down of small group rooms

• Assist with troubleshooting as needed

• Assist with room scheduling and reservations

• Assist faculty during small group sessions

• Assist with standardized patient training

• Assist with case creation in SIMULATIONiQ

• Assist with scheduling sessions in SIMULATIONiQ

• Assist with proctoring exams utilizing SIMULATIONiQ

• Arrange for food and drinks (delivery/set-up/clean up)

• Assist with arranging laundry service for items

c. High-Fidelity Simulation/HeartCode ACLS/BDLS

• Assist in set-up and cleanup of simulation rooms and activities

• Assist with room scheduling and reservations

• Assist with case creation in SIMULATIONiQ

• Assist with scheduling sessions in SIMULATIONiQ

• Assist with proctoring exams utilizing SIMULATIONiQ

• Assist as Simulation Operator on an as needed basis

• Assist faculty during simulation events

• Assist with monitoring testing stations during skill exams

• Arrange for food and drinks (delivery/set-up/clean up)

• Assist with arranging laundry service for items

d. Clinical Procedural Skills

• Assist with the reservation of skills area/rooms

• Assist in set-up and cleanup of skills area/rooms and check-off activities

• Assist faculty during clinical procedural skills events

• Assist with case creation in SIMULATIONiQ

• Assist with scheduling sessions in SIMULATIONiQ

• Assist with proctoring exams utilizing SIMULATIONiQ

• Assist with monitoring testing stations during skill exams

e. Core Competency Capstone for DOs:

• Assist with exam room set-up/take-down

• Assist with troubleshooting as needed

• Assist with room scheduling and reservations

• Assist with case creation in SIMULATIONiQ

• Assist with standardized patient training

• Obtain student schedule from Clinical Affairs department

• Assist with scheduling sessions in SIMULATIONiQ

• Assist with proctoring exams utilizing SIMULATIONiQ software

• Arrange for food and drinks (delivery/set-up/clean up)

• Assist with arranging laundry service for items

f. Inventory Management

• Assist with the ordering supplies and inventory as needed

g. Department Tours

• Assist with scheduling and coordinating Simulation Center tours

• Assist department with tours of Simulation Center

7. General

a. Submit Annual Staff Report

b. Participate in campus-wide events

8. Other duties as assigned

III. Required Qualifications:

Bachelor’s Degree from Accredited Institution or equivalent experience including:

• Ability to produce and manipulate reports and manage large databases

• Ability to quickly respond to ad hoc, short notice requests by Administration

• Advanced understanding of the entire Microsoft Suite

• Communication & Leadership Skills

• Service-oriented

This position will also require strong communication and organizational skills as well as

the ability to work cooperatively in a fast-paced office environment. This position will

demand that the individual be self-motivated and detail-oriented, with the ability to work

proactively with minimal supervision.

Other skills important to this position:

• Excellent interpersonal skills.

• Ability to create high quality, professional written documentation and

correspondence

• Excellent time management skills – ability to multi-task and complete work

in required timelines

• Strong team player

• Commitment to company values

The successful candidate will be subject to a criminal history background check.

Regular, reliable, and predictable attendance is a required function of the job.

IV. Working Conditions and Efforts

The physical demands and work environment characteristics described here are representative of

those that must be met by an employee to successfully perform the essential functions of this

job. Reasonable accommodations may be made to enable individuals with disabilities to perform

the essential functions.

Physical demands: While performing the duties of this job, the employee is occasionally required

to sit; use hands and vision for office equipment such as computers; talk or hear; moderate

telephone usage. The employee must occasionally lift and/or move up to 50 pounds.

Work environment: Office environment as well as a clinical practice environment. Outside travel

required 10% of time. The noise level in the work environment is usually minimal.

This position is classified as a non-exempt position because it does not require that the
candidate/employee to exercise independent judgment and discretion regarding matters of
significance.

Employment with VCOM is “at-will”. This means employment is for an indefinite period of
time and it is subject to termination by the employee or by VCOM, with or without cause,
with or without notice, and at any time. Nothing in this position description or any other
policy of VCOM shall be interpreted to conflict with or to eliminate or modify in any way,
the “at-will” employment status of VCOM employees.

V. VCOM core values: The employee is expected to adhere to all VCOM policies. As the

environment is a professional college, VCOM faculty/staff are expected to dress and behave in a

professional manner at work. VCOM faculty/staff are expected as VCOM employees, to be a

person who obeys all laws and professional expectations of an upstanding citizen of the

community. VCOM expects all employees to maintain a positive attitude in all working

relationships with all VCOM departments, employees, medical students, prospective medical

students, interns, and residents and to treat all others engaged in the duties of the employment,

with mutual respect.