Single Carrier Specialist

Job highlights

• Minimum three years logistics experience with strong SAP Transportation Management System knowledge
• Manage end-to-end landside shipment execution, optimize transport planning, monitor exceptions, coordinate vendors and internal teams, ensure data accuracy and cost control

Responsibilities

• Managing end-to-end landside shipment execution-from booking and planning to delivery and order closure-using SAP TMS
• Planning and optimize transport, including vendor allocation, scheduling, and handling changes (amendments/cancellations)
• Monitoring execution, proactively manage exceptions, and ensure timely resolution across stakeholders
• Coordinating with transport vendors to ensure service delivery, compliance, and performance adherence
• Ensuring accurate system updates, cost validation, and timely order closure to support billing and profitability.
• Coordinating work closely with external parties - vendors, terminals, customers and internal functions - finance, procurement, customer experience.
• Building strong engagement with regional front office teams
• Participating in internal team meetings and contribute with ideas/suggestions for overall improvement of the operations business unit.

Accountabilities

• Deliver reliable and on-time shipment execution in line with agreed service levels
• Ensure high data accuracy and system integrity across SAP TMS processes
• Drive cost discipline by adhering to planned spend and highlighting deviations
• Proactively manage exceptions to minimize operational disruptions
• Ensure vendor performance and compliance with operational standards
• Adhere to defined processes, controls, and governance frameworks
• Collaborate effectively with internal teams, vendors, and stakeholders to ensure seamless execution.

System and Process Knowledge

• Strong understanding of SAP Transportation Management System dispatch workflows.
• Ability to identify and resolve missing or incorrect data within system flows.
• Strong attention to detail with the ability to validate documentation accurately.
• Capability to analyze operational data, including review and reporting activities.

Role Requirements

• Willingness to work in rotational shifts, adhere to a five-day work in-office expectation.
• Minimum of three years of experience in the logistics or shipping industry for external hires.
• Strong attitude, communication, and interpersonal skills.
• Strong problem-solving and analytical skills
• Ability to manage multiple tasks in a dynamic environment