Site Fixed Operations Manager

🔧 Site Fixed Operations Manager – Westpoint Autos Seventeen Mile Rocks

OTE $160,000+ | Multi-Brand Workshop | Leadership Opportunity

Lead high-performing service teams across one of Queensland’s most respected automotive dealer groups.

Westpoint Autos is seeking an experienced and driven Site Fixed Operations Manager to join our Seventeen-Mile Rocks Service Department. Representing a range of leading automotive brands including Nissan, Hyundai, Suzuki, Isuzu UTE, GWM, Mahindra and more, this role offers the opportunity to step into a senior leadership position within a growing organisation known for strong internal career pathways and industry-leading support.

Our dealerships operate busy, high-volume workshops, delivering exceptional service to thousands of customers each year. As the Site Fixed Operations Manager, you will take ownership of the service department operations, used car operations and 4x4 accessories business, ensuring strong workshop performance, outstanding customer experiences, and effective leadership of technical and customer-facing teams.

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🚗 What You’ll Be Responsible For

• Leading the day-to-day operations of a busy dealership service department, used car department and 4x4 business
• Managing and mentoring Service Managers, Parts Staff, Technicians, Service Advisors and Administrative staff
• Driving departmental performance against OEM and internal KPIs
• Ensuring high levels of customer satisfaction, retention and service quality
• Collaborating with Service, Parts, 4x4 Accessory and Used Car teams to maximise efficiency
• Monitoring workshop productivity, labour recovery and profitability
• Identifying opportunities to improve processes and grow departmental performance
• Maintaining compliance with manufacturer standards and company policies

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🧰 What You’ll Bring

• Previous experience as a Fixed Operations Manager or Senior Service Manager within a multi franchised dealership environment
• Proven leadership capability managing technical and customer service teams
• Strong commercial acumen with experience managing budgets and KPIs
• Excellent communication, leadership and people development skills
• Strong organisational and time management abilities
• A commitment to delivering outstanding customer service
• A proactive, hands-on leadership style

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💼 Why Westpoint Autos?

• OTE $160,000+++ with Competitive Salary + Performance Incentives + Company Car
• Work with leading global automotive brands
• Ongoing training and professional development
• Genuine career progression within a growing dealer group
• Supportive family-owned business culture that values its people

Since 1988, Westpoint Autos has grown into one of Queensland’s most respected automotive groups, employing hundreds of people across multiple dealerships and representing some of the world’s leading automotive brands.

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📩 Apply Today

If you’re ready to take the next step in your automotive leadership career, we’d love to hear from you. Contact Brett Morganat [email protected] for a confidential discussion.

Submit your resume and cover letter today.

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Westpoint Autos is an Equal Opportunity Employer.