Site Manager

About OCS:
OCS is a global leader in facilities management with over 80 years of experience in New Zealand. We provide high-quality cleaning services across diverse sectors—helping organisations maintain safe, efficient, and welcoming environments.

The Role
We are seeking a dedicated and adaptable Site Manager to oversee a key operation within the Education Sector, that runs 7 days a week. While this is a 40-hour role, worked Monday to Friday, flexibility is essential to ensure the smooth and effective delivery of services across all shifts. You will lead and support a diverse team working varied rosters and be available to respond to out-of-hours queries or issues from your team members.
 
Your responsibilities include, but are not limited to:
 
·       Maintaining strong client relationships and acting as a key point of contact
·       Managing day-to-day operations to ensure service delivery meets expectations
·       Leading, coaching, and supporting staff through delivery of Toolboxes, and internal training
·       Monitoring performance, addressing issues, and driving continuous improvement
·       Managing rosters, sick leave and annual leave, ensuring adequate staffing across all operational hours
·       Ensuring compliance with company standards, policies, and procedures
·       Supporting a positive, safe, and productive team environment
·       Managing site quality through Site Assurance Audits
·       Managing stock, equipment and materials
·       Be involved in investigations related to unformal and formal disciplinary meetings

About You

·       Proven experience in a supervisory or management role within operations or facilities services
·       Strong leadership skills with the ability to manage teams across varied shifts
·       Highly organised, with the ability to prioritise and manage competing demands
·       Flexible and responsive, with a willingness to support a 7-day operation when required
·       Excellent communication and relationship-building skills
·       Able to remain calm under pressure and resolve issues effectively
·       Committed to delivering high-quality service and continuous improvement
·       Confident using systems and reporting tools relevant to operational management
 
This role is subject to pre-employment checks and requires a clean criminal record. Final appointment is contingent on satisfactory results.

Applicants for this position should have NZ residency or a valid NZ work visa. If this sounds like the right role for you, please apply and attach a CV and cover letter.