Site Manager

About the role

Join our established clinical research site in Wollongong and play a key role in leading site operations and supporting the delivery of high-quality clinical trials.

We have an exciting opportunity for an experienced Site Manager to join our clinical research team in Wollongong, NSW.

The Site Manager is responsible for the day-to-day operational leadership of Canopy’s Wollongong clinical research site. The role ensures the site operates efficiently, safely, and compliantly, while providing leadership to designated non-clinical staff and supporting study teams in delivering clinical trials to high-quality standards.

Key Responsibilities

• Lead day-to-day site operations to support the safe, timely, efficient, and high-quality delivery of clinical trials.
• Oversee participant scheduling, clinic utilisation, and site workflows to ensure operational requirements and agreed expectations are consistently met.
• Ensure equipment, facilities, records, and required registers are maintained, current, compliant, and inspection-ready.
• Maintain site-level compliance with Canopy SOPs, policies, and applicable requirements, ensuring identified gaps are addressed or escalated promptly.
• Monitor and coordinate the timely completion of CAPA, audit findings, and operational actions within agreed timeframes.
• Provide leadership and support to direct reports, ensuring staff have current training, clear objectives, and documented development plans.
• Proactively identify, assess, and manage site-level risks, escalating issues appropriately where required.
• Promote a positive workplace culture and contribute to an excellent participant experience.
• Identify and implement opportunities for continuous improvement across site operations, processes, and service delivery.

About you

• Tertiary qualification in healthcare, science, business or a related discipline
• Current ICH-GCP certification
• Working With Children Check where required for the site or duties
• At least 5 years of clinical research experience desirable, including experience as a Senior Clinical Research Coordinator/Nurse or in an equivalent senior site role
• Demonstrated experience coordinating people, workflows and competing operational priorities
• Experience supporting clinical research quality, audit readiness, facilities or equipment compliance
• Developing people leadership, coaching and performance-management capability
• Strong operational planning, scheduling and resource-coordination skills
• Sound understanding of ICH-GCP, clinical research site operations and SOP compliance
• Proficiency in Microsoft Word, Excel, PowerPoint and Teams